Your Employees Want Much More Than a Paycheck

Cathie Leimbach • September 21, 2021

Most managers are facing similar challenges in the workplace. These include:

  • Increased absenteeism
  • Lower productivity
  • High turnover
  • Unresolved conflicts among team members
  • Unproductive meetings
  • Unmet deadlines
  • Decreased quality and customer service

 

Research shows that these issues are costing organizations between 450 Billion and 500 Billion Dollars annually. These patterns occur because 65% of employees are disengaged, showing up (or not), uninvested in their job, their team, or the company that employees them. 

 

If it feels discouraging, you are not alone. The way to turn these negative trends around is found in another interesting statistic. 70% of the variance in the overall employee engagement score is because of their manager. 

 

Your employees want much more than a paycheck. They want their job to have an impact, connect to a purpose in their work beyond just the job, and feel that they are providing value. A survey by the Energy Project reaching more than 12,000 employees from various industries found that 50% lack a level of meaning and significance at work. 

 

Your employees also want to understand how their job connects to their purpose and mission. If members of your team feel recognized and appreciated, they will open up about what they want from their work. Their manager is the one person who can connect their purpose to its goals and objectives.  And then support them, so they bring their best selves to work every day.

 

Effective management increases employee engagement. It starts with ensuring that every person the manager supervises understands why and how their job is vital to the organization.

 

Managers are one of the most important assets a company has in reaching its goals and fulfilling its mission.  Here are the actions each manager can learn to implement consistently to make a difference with engagement and productivity:

  • Understand and explain how each employee's job:

- is essential to the organization

- contributes to the work group's success

- connects to the organization's mission

  • Schedule routine conversations with each employee to discuss job importance
  • Explain job importance with new full time and temporary hires
  • Take the time to understand each employee's work and integrate their input into decisions that will impact their job – they know their job and how to do it efficiently and better than anyone else
  • Spend one-on-one time with each direct report to understand their personal goals and mission. Support them to link these to their job responsibilities and the organizational mission
  • Explain the reasons why changes are being made to processes or procedures
  • Express appreciation for good work and continue to keep the company's mission front and center for each employee

 

When managers are trained in these management practices and implement them, the employees they lead are more engaged, clear about how they are contributing to the company, and enthusiastic because they can see the connection between their values and personal mission and the work they are doing.

 

This win-win scenario is worth the investment of time and resources for additional management training.  It will lead to more productivity, decreased turnover and absenteeism, better morale, improved quality work, happier customers, and increased profit.

By Cathie Leimbach September 8, 2026
For weeks, Mary had been frustrated with frequently occurring delays in shipping. During her one-on-one with her supervisor, she finally told him what was going on. He listened, asked questions, and said he would look into it. She left the meeting feeling encouraged. Maybe this situation would finally get resolved. A week later, her supervisor started their one-on-one by asking “So, what do you want to talk about today?” He didn’t mention what he had learned about the problem in shipping. “Of course not!,” she thought. “Nothing is going to change.” So, she sadly replied, “Nothing really. Everything’s fine.” Sometimes employees stop talking because experience has taught them that speaking up doesn’t make any difference. One-on-ones are an opportunity to change that. Give the employee a voice in what gets discussed. Help them address bottlenecks. Follow-up on your to dos from the conversation. It can be as simple as: “Last week we talked about the shipping problem. I checked into it, and here’s what I found out. A possible solution would be this .... How do think that might work? ... What other ideas do you have?” The message is clear: I heard you. I remembered. What you have to say matters. And when employees believe their concerns and ideas matter, they’re more likely to keep speaking up. Conversation is Where Leadership Happens™ What Workplace Conversation Are You Struggling With? Maybe an employee has stopped talking. Maybe you’re dealing with accountability, conflict, attendance, performance—or simply a conversation you’re not quite sure how to approach. Bring it to the FREE Workplace Conversations Clinic on September 21. Join Cathie Leimbach and other leaders to talk through real workplace people challenges, hear different perspectives, and get ideas for moving forward. Register Here 
By Cathie Leimbach September 2, 2026
Many leaders don't set out to become the answer to every question. It happens gradually. Someone asks their leader how to do it because it's faster than figuring it out. Another employee waits because they don't want to make the wrong decision. Before long, you're answering questions your team should be able to answer on their own. The good news is that you don't have to be the answer to every question. You can build a team that thinks, solves problems, and takes ownership without you giving up appropriate control. Here are a few places to start: Ask Before You Answer When someone brings you a problem, don't start by giving them the solution. Instead, ask:  What do you think? What options have you considered? What would you do if I wasn't here? People grow when they think through problems—not when someone else thinks for them. Let Small Decisions Stay Small. Not every decision needs your approval. Look for low-risk opportunities where employees or supervisors can tell the employee to make the call themselves. Confidence grows with experience. Praise Initiative, Even When It's Imperfect. If people believe they'll be criticized every time they make a decision, they'll stop making them. When someone takes ownership, recognize their initiative. Coaching them to make a better decision is easier in the long run than making every decision yourself. Notice the Questions That Keep Coming Back. If you're answering the same questions week after week, don't just answer them faster. Ask why they're still being asked. The issue may not be your people. It may be an unclear expectation, an inconsistent process, lack of training, or a conversation that never happened. Helping people think for themselves doesn't happen in one meeting. It happens through dozens of everyday collaborative conversations that gradually build confidence, judgment, and ownership. Conversation is Where Leadership Happens™ You don't have to figure it all out alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic September 21. Join Cathie Leimbach and other leaders for a practical conversation about the people challenges you're facing—and leave with fresh perspectives you can put to work. Register HERE