Preparing for a Great 2024

Cathie Leimbach • December 26, 2023

The New Year is quickly approaching. Now is the time to think about how you are going to make it a great one.

Let’s start by briefly reflecting on 2023. What experiences contributed to your happiness and joy this year? What achievements helped you feel successful? What are your disappointments with 2023? What would you like more or less of in the coming year? Jot down what you would like to Continue doing, Stop doing, and Start doing in 2024. 

Then, set goals for the 3 most important things you wish to Continue and/or Start. Rather than having a goal to Stop something, it is best for the goal to be what you are going to Start doing to overcome the behavior that you wish to Stop. It is okay to set more than 3 goals, but it is important to work on just 3 or fewer change goals at once. Humans have limited will power so if we spread it thin over more than 3 change goals we may not achieve any of them.

Make your goals clear and vivid. Clear goals are SMART goals. They state Specifically what you want to achieve. If your goal is to improve your health, are you going to do it by eating better or being more physically active. Be sure the goal is Measurable such as working out for 1 hour per day, 5 days per week? Ask yourself if these things are Achievable for you. If your schedule is tight and you haven’t been exercising at all, maybe 20 minutes per day is a better goal for the first month. R is for Relevant. Does improving your health even matter to you? If you aren’t bought into being healthier you aren’t going to make exercise a priority. And set Time boundaries on your goal? Perhaps you will start on January 1 and be consistent at this goal every day of the month.

Also, making your goals vivid increases the chances of success. What will it look like and feel like on January 31 if you exercise every day? Jot down your answers and read them every day. Reminding yourself regularly that the reason you are going to the gym daily is to look trimmer and feel more energetic will increase your motivation to stick to your plan!

What are 3 goals you have for 2024? Is at least one of them a change goal – something you are going to start doing differently to improve at least one aspect of your life? Write your 3 priority goals down and post them where you will see them every day to keep you on track. Best wishes for 2024.

"Produce More" Isn't a Goal

By Cathie Leimbach • November 10, 2026
For the tenth day in a row, production missed its target. Barry, the production manager, was frustrated and worried. Customer orders were piling up, inventory was running low, and he had no idea how to get things back on track. Even the VP of Manufacturing and HR had no helpful answers. Meanwhile, Joe, one of the line supervisors, couldn't understand why Barry was so upset. He'd heard through the grapevine that sales were down. So why was producing less such a big deal? Barry was baffled. He'd told his supervisors to increase production. Why weren't they pushing their teams harder? He pulled up the AI summary from Monday's "What's Up This Week" meeting. There it was. He'd asked the supervisors to produce more than last week because a large customer order had to ship the following Monday. But had he made his expectations clear? Barry thought he'd given a goal. Joe thought he'd heard a suggestion. Neither knew they weren't on the same page. Sound familiar? When expectations are fuzzy, even good employees miss the mark. The result: frustrated managers, confused employees, missed targets, and disappointed customers. LEADERSHIP TIPS: THREE STEPS TO STRONGER PERFORMANCE 1. Make expectations crystal clear. Explain what needs to be done, by when, and why it matters. Instead of saying "produce more," Barry could have said, "We need 200 additional widgets by Friday to fill a 500-widget customer order that ships Monday." Then he could have asked each supervisor what their line could realistically produce and what support they needed. A two-way conversation builds clarity and commitment. 2. Monitor progress daily. Don't wait until Friday to discover the team is behind. Review production results with supervisors every day. Compare actual output with the weekly goal, and recognize progress along the way. Ask, "Are we on track? What might keep us from reaching our target?" 3. Take corrective action before shortfalls grow. When production falls behind, don't just demand better results. Start a conversation. Ask, "What's getting in the way? How can we catch up? What help do you need from me?" Then work out a plan together, agree on who's doing what, and follow up to make sure it happens. Strong performance doesn't come from pushing people harder. It comes from clear expectations, regular monitoring, and shared accountability. When leaders explain what matters, listen to their people, and help remove roadblocks, employees are better equipped and more motivated to deliver. Conversation is Where Leadership Happens™ Say what matters. Ask what's in the way. Agree on next steps. Missed targets, fuzzy expectations, or a talk you keep postponing? Bring it to the Workplace Conversations Clinic on November 16. We'll discuss how to have that conversation with kindness and clarity. Register Here

Be Kind to Your Team AND Hold Them Accountable

By Cathie Leimbach • November 3, 2026
Tammy was furious. For the third day in a row, the hydraulic hose assembly line was falling behind. How could they keep customers happy when production was this slow? The target was 50 hoses per hour, with at least 98% meeting quality standards. Yet, after two hours, Tom's team had produced only 65 hoses, and six had failed inspection. Tammy marched over to Tom, the line supervisor. “This is unacceptable! You know our targets. Get your people moving!” She stormed off, frustrated and worried about falling further behind. Tom felt embarrassed and discouraged. He told his team to work faster. An hour later, production was still behind, and more hoses had failed inspection. Leadership Tip – Correct Kindly, Solve Problems Together Corrective action doesn't need to be harsh. A calm, respectful conversation can improve both performance and trust. Clarify the gap. Remind the employee of the agreed expectation and describe what you've observed. “Tom, our target is 50 hoses per hour, with 98% meeting standards. Your team produced 65 in two hours, and six failed inspection.” Explore causes and solutions together. Ask, “What's getting in the way?” Listen carefully. Perhaps a crimping machine needs adjustment or a new employee needs coaching. Ask, “What could we do differently? How can I help?” Agree on next steps. Ask Tom to summarize what he'll do. State what you'll do to support him. Agree on when you'll review progress. Bottom Line Kindness doesn't mean lowering expectations. It means helping people meet them. Conversation is Where Leadership Happens™ Be kind. Be clear. Hold people accountable. Have a conversation you’ve been putting off because you don’t want to sound harsh—or let the issue slide? Bring it to the Workplace Conversations Clinic on November 16 to discuss addressing the problem with kindness, setting clear expectations, and agreeing on next steps. Reserve your spot for the November 16 Workplace Conversations Clinic → HERE