Disagreement - A Sign of a Healthy Team

Cathie Leimbach • September 13, 2022

“Conflict is the natural result of talented, driven people bumping into one another,” says Todd Henry.

When we think about how to achieve our goals and overcome our obstacles, we usually come up with great ideas that could work for us. Our teammates, however, are different people with different experiences, personalities, and strengths which position them to suggest different approaches. 

Many leaders and team members are proud to declare that they don’t have any conflicts or disagreements at work. However, this isn’t really something to be proud of. It is a sign that the workplace may not be an emotionally safe place to share one’s ideas or the team members aren’t independent thinkers.

Here are a few common unhealthy realities in organizations that don’t experience conflict.

  • There is no accountability to achieving priorities, so there is no push for quality work.
  • Nobody cares about the mission of the organization, so there is no passion about how the work gets done.
  • Leaders hire improperly so employees often lack the competence to have independent ideas or the confidence to share them.  

In an emotionally safe environment with right-fit hires and right-seat assignments, team members often share diverse ideas. This can frequently lead to discord. Here are some tips for managing the discord in a healthy, respectful manner.

  • Argue over ideas, not people or personalities. Keep your conversation focused on the topic at hand, not on perceived characteristics of the people involved.
  • Make sure you are clear what the conflict is – that you are talking about the same primary issue. 
  • Look for the good points in each other’s perspectives. Listen to each other and ask questions to fully understand where they are coming from. Find common ground before addressing your differences.

 What is one aspect of healthy conflict management that you can implement in your workplace? 

People Give More When They Know Why Their Work Matters

By Cathie Leimbach • August 4, 2026
Most employees know what they are expected to do each day. Far fewer fully understand why their work matters or how it contributes to the organization's success. Yet that understanding is one of the most powerful drivers of engagement, commitment, and performance. Gallup research consistently shows that employees who feel connected to their organization's mission and purpose are significantly more engaged, while highly engaged teams achieve stronger productivity, profitability, customer satisfaction, and retention. When people understand how their individual responsibilities help customers, coworkers, and the organization succeed, their work becomes more than a list of tasks—it has meaning. Supervisors play the key role in creating that understanding. A job description explains what to do. Leadership conversations explain why it matters. They help employees see how quality, safety, customer service, teamwork, and continuous improvement all connect to the organization's goals. As work changes, priorities shift, or new challenges arise, supervisors who communicate openly help employees understand not only what is changing, but why those changes matter. Questions, discussion, and regular feedback replace assumptions with clarity and build trust. Employees who understand the purpose behind their work are more likely to make good decisions, solve problems, take initiative, and remain committed during difficult times. They also appreciate knowing that their organization is willing to invest in their future through learning and career development opportunities, even if promotion is not immediate. When supervisors consistently connect daily work to a larger purpose through meaningful conversations, employees gain direction, confidence, and motivation. They don't simply complete tasks—they understand the difference they make. And that understanding creates a workplace where engagement, performance, and retention naturally grow. Need Help with a Difficult Workplace Conversation? Great leadership doesn't happen by accident—it happens one conversation at a time. Join our FREE Workplace Conversations Clinic on the 3rd Monday of every month , from 3:00–3:30 p.m. , beginning August 17 . When you're wondering how to handle a workplace people challenge, join the Workplace Conversations Clinic to run it by Cathie Leimbach and other attendees. Join the Workplace Conversations Clinic Conversation is where leadership happens.

Leaders Who Help People Thrive

By Cathie Leimbach • July 28, 2026
From uncertainty to confident, supportive leadership conversations