Developing Team Members

Cathie Leimbach • July 5, 2022

An owner of an employee placement agency once told me that the most difficult businesses for him to work with were small family businesses with 1 or 2 employees.  Every day the owner/manager worked along side employees.  When one task was completed they told employees what to do next and how to do it.  The employees simply did as they were told week after week.


And then, when the owners' families went on vacation, employees were left alone to staff the ship without daily instructions.    Inevitably, when the owners came back to work they were disappointed with how many tasks weren't done in the preferred way and how many poor or mediocre decisions the employees had made.  The owners of these small businesses made all the big and small decisions every day they were at work, yet, in their absence, expected employees to make the same quality of decisions they would have made.


This absence of employee development is not limited to family operated businesses.  It is the way many supervisors in several departments of most companies lead - or fail to lead.  They tell new employees something about what is expected on the job.  Some leaders share a little while others provide a mentor for the first week, month, or quarter.  And then, once the employee 'should' be able to handle their work independently, they leave them alone to get their work done.  And when errors are discovered by the supervisor, the employee is again told what to do and left alone to implement improved practices.


However, employees don't become competent and confident from being told and then left alone.  It is much more effective when supervisors ask employees how they suggest today's tasks should be done.  Leaders help employees think when they let employees work independently and then check in every hour or two to answer questions or redirect and retrain.


How well do you support your employees to gradually learn to think on their own?  How often do you check in with new hires to be available to help them increase their work quality?  How could you enhance your employee leadership practices?   

By Cathie Leimbach December 16, 2025
As you’re wrapping presents this season, it’s also a great time to wrap up your year with intention. The end of the year offers a natural pause—a chance to reflect, appreciate, and celebrate the people who made a difference along the way. At work, we often move from one deadline to the next without stopping to say thank you. Take a moment to recognize your teammates. Maybe it’s the coworker who always had your back, or the leader who helped you stretch and grow. A sincere “thank you” or a short handwritten note can go a long way. It doesn’t need to be elaborate—just genuine. The same holds true in your personal life. When was the last time you told a friend or family member how much they mean to you? Between holiday plans and to-do lists, it’s easy to forget that our presence often matters more than any present. Every year brings both highs and lows. As this one comes to a close, choose to focus on what went right. Celebrate the small wins and acknowledge the people who supported you through the challenging moments. So, while you’re taping up gift boxes, take a little time to wrap up your year with gratitude. Send the text. Write the card. Let people know they’re valued. After all, the most meaningful gift you can give is helping someone feel truly appreciated. Want more simple, meaningful ways to express appreciation—without overspending?  👉 View Sharing Joy at Work Without Breaking the Bank for practical ideas you can use right away.
By Cathie Leimbach December 9, 2025
In Erica Dhawan’s book, Get Big Things Done, she defines Connectional Intelligence as the ability to combine knowledge, networks, and relationships to drive meaningful results. In today’s busy workplace, it’s not just what you know—it’s how well you connect that turns good ideas into big outcomes. Strong Connectional Intelligence within a team strengthens workplace morale and productivity by impacting four key attributes of high-performance cultures: Value Visibly – People perform better when they know their contributions matter. Leaders who highlight strengths, acknowledge effort, and celebrate progress create a culture where great work becomes contagious. Communicate Carefully – In an age of nonstop messages, clarity is a competitive advantage. Thoughtful communication reduces confusion, prevents conflict, and ensures that everyone moves forward with shared understanding. Collaborate Confidently – Connectional Intelligence flourishes when people feel empowered to contribute. Confident collaboration means inviting diverse perspectives, leveraging individual superpowers, and creating space for smart problem-solving. Trust Totally – Trust is the anchor of all high-performing teams. When leaders show reliability, transparency, and empathy, people take risks, share ideas, and stay aligned toward common goals. Connectional Intelligence helps teams innovate faster, break down silos, and accomplish what truly matters. Want to learn more? Visit Erica Dhawan’s website to explore her full body of work and deepen your understanding of Connectional Intelligence.