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Accountability is Essential for Success

Cathie Leimbach • September 27, 2022

The success of a group relies on high performance from every individual. An important leadership responsibility is positioning the organization and its people for success by helping everyone do their job well. This requires holding people accountable to meeting expectations by communicating clearly and supporting them to be effective.

3 Benefits of Holding Others Accountable

  1. Greater Clarity of Purpose – When people are clear about the purpose of their work and buy-in to the value the organization provides to society, they have more passion for their job.
  2. Improved Performance – When people are clear about what is expected of them and know that their work is important enough to be noticed by their supervisor and peers, they are more motivated to do their best.
  3. Better Team Dynamics – When there is mutual accountability with the leaders fulfilling their responsibilities and all team members working to fulfill theirs, there is a sense of belonging that inspires collaboration and high achievement.

5 Tips for Holding Others Accountable

  1. Hold Yourself Accountable – Be a visible role model. Follow company rules. Communicate your priorities and achievements to your staff. Keep your promises to them.
  2. Make Expectations Clear – What do you want each person to achieve at work? What are the standards required for a healthy workplace culture?
  3. Set Manageable Goals – Be specific about the quantity and quality of results your staff members are expected to achieve each day or week. Provide them with the training and the tools they need to do their work well.
  4. Offer Constructive Feedback – When a staff member is struggling or underperforming help them to improve.  Be curious about what is hindering good performance and provide them support to overcome their challenges. Equip them for success. If they are a right-fit employee for your company but not for their current role, find them a right-fit position.
  5. Implement Consequences When Necessary – If despite sincere and relevant training and support have been provided to an individual and they are still underperforming, negative consequences will be necessary. Dismissing a wrong-fit employee after offering help to overcome their performance gaps sends the message to others that you really do notice the difference between poor and good performers. 

Clear and supportive accountability yields high morale and productivity for personal and organizational success.

By Cathie Leimbach February 11, 2025
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