Leading Self-Reliant Achievers

Cathie Leimbach • April 18, 2023

Let’s further explore Ken Blanchard’s Situational Leadership II™ model. This article discusses the most effective leadership practices for empowering Self-Reliant Achievers, employees who are in the fourth quadrant of developing competence and commitment for a new job or task. At this point employees are highly competent and highly committed to their new responsibilities.

Learners in the fourth quadrant have the skills to do their regular work well, the knowledge and confidence to overcome most variances and obstacles, and the commitment to doing quality work that serves the organization’s mission. Now, the leader’s main role is to delegate work, provide task-related support when the employee has a need, and maintain a supportive, appreciative relationship with the employee. Since these individuals have many employment options, when these individuals feel undervalued, it won’t take them long to find another job.  

Here are some of the ways highly effective leaders can support self-reliant achievers and avoid the negative impacts of high turnover.

  • Clearly communicate your expectations and goals for the project and give the self-reliant achiever the autonomy to make decisions and execute tasks in their own way.
  • Assign tasks that align with the self-reliant achiever's strengths and interests and provide resources or support when needed.
  • Set up regular check-ins to track progress and provide feedback but avoid micromanaging or hovering over their work.
  • Encourage the self-reliant achiever to take ownership of the project and feel a sense of pride in their accomplishments.
  • Recognize and reward their achievements and contributions, whether that be through praise, public recognition, or other incentives.

Although Self-Reliant Achievers can generally accomplish their work without their leader’s help, it is important that supervisors don’t abandon these valuable employees. They still need enough leadership support to know they are valued by the organization.

The Power of Reflective Listening at Work

By Cathie Leimbach • April 22, 2025
Have you ever felt like someone wasn't really hearing you? Reflective listening can fix that problem in the workplace. Reflective listening means truly understanding what someone is saying before you respond. When a coworker is speaking, focus completely on their words instead of planning what you'll say next. Many of us start forming responses while others are still talking, which means we miss important parts of their message. True listening requires patience and practice. To become a reflective listener, start by giving your full attention. Put away your phone, turn away from your computer, and make eye contact. Then, after the person finishes speaking, briefly summarize what you heard. You might say, "So what I'm hearing is..." This shows you were truly listening and gives them a chance to clarify if needed. The benefits of reflective listening are huge. It reduces misunderstandings, builds trust between coworkers, and helps solve problems more effectively. People feel valued when they're truly heard, which creates a more positive workplace. With practice, reflective listening becomes a habit that improves all your work relationships. Remember: listen first, respond second. Your workplace will be better for it.

The Self-Discipline of a Growth Mindset

By Cathie Leimbach • April 15, 2025
A growth mindset means believing you can get smarter and develop new skills through hard work and practice. People with a growth mindset see challenges as opportunities to grow. On the other hand, a fixed mindset means thinking your talents and abilities cannot change much, no matter how hard you try. People with a growth mindset are more likely to exercise self-discipline to learn new behaviors. This helps us adapt to new opportunities. When we push ourselves to try different approaches, we open doors that would otherwise remain closed. This takes courage and commitment, especially at first when new ways of doing things feel uncomfortable or difficult. Our brains have amazing potential to change throughout our lives. When we repeatedly practice new skills or ways of thinking, our brain creates new pathways that make these actions easier over time. What once felt impossible can gradually become second nature.  The hard part is sticking with new behaviors long enough for them to become normal. This is where self-discipline comes in . By consistently practicing different approaches, what once required enormous effort eventually feels natural. This ability to adapt keeps us growing, helps us keep up with our changing world, and unlocks possibilities we might never have imagined.
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