Emotional Intelligence is a Game-Changer

Cathie Leimbach • September 5, 2023

Emotional intelligence (EQ) has increasingly become recognized as a crucial trait for effective leadership. EQ is more important than IQ for managing our emotions well when we are disappointed with staff or challenges within the company or the business environment. EQ is also essential for noticing and appropriately responding to the emotions of the people around us. The ability to respond to emotions well is critical in building trust, fostering collaboration, and driving team and individual success within the organization.

Here are five reasons why emotional intelligence is a game-changer for leaders:

  1. Building Strong Relationships: Leaders with high EQ empathize and understand the perspectives of others, fostering trust and open communication.
  2. Effective Communication: Leaders with high EQ can express themselves clearly as well as listen and respond appropriately to others, reducing misunderstanding and conflicts.
  3. Conflict Resolution: Leaders with high EQ can remain calm in difficult situations and facilitate the development of mutually beneficial solutions.
  4. Inspiring and Motivating Others: Leaders with high EQ acknowledge others’ contributions and inspire them to make valuable contributions to the organization’s purpose.
  5. Decision-Making: Leaders with high EQ consider both logical and emotional factors when making decisions, resulting in decisions that align with both the organization’s and the team members’ interests.

By developing their emotional intelligence, leaders can create a positive work culture, increase retention, improve productivity, and strengthen the bottom line. In other words, leaders with high EQ improve employee satisfaction and the organization's ROI. 

What is one skill you could strengthen to improve your EQ and the positive impact of your leadership?

By Cathie Leimbach January 6, 2026
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By Cathie Leimbach December 30, 2025
As the New Year approaches, it’s a natural time to look forward and ask what you want the next chapter to bring. One simple way to reflect to ask yourself three questions to create a stronger year ahead, what should you: Stop?, Continue?, and Start? Stop focusing energy on habits, meetings, or expectations that no longer serve you or your team. This might mean letting go of outdated processes, unnecessary urgency, or ways of working that drain momentum without adding value. Continue the practices that helped you gain traction this year. Think about what worked—perhaps clear communication, strong collaboration, consistent follow-through, or time spent developing people. These are the behaviors worth protecting and reinforcing. Start being intentional about what will move you forward in 2026. This could include setting clearer priorities, investing in leadership development, building healthier team rhythms, or creating space for innovation and growth. Taking time to reflect now helps you enter the New Year with purpose rather than pressure. Small, thoughtful shifts can create meaningful impact over time. Ready to turn reflection into action?  👉 View our Stop • Continue • Start Worksheet for a simple, practical way to reset priorities, build on what’s working, and step into 2026 with clarity and momentum.