Do You Provide the Tools Your Employees Need to be Rockstars?
As a leader, you want employees to be productive at work. You want efficient production and quality results. And, chances are, your employees want the same thing.
To be rockstars, each employee has to be provided the tools they need to be incredibly productive, and less frustrated. Sometimes, the simplest thing can make a huge difference.
When looking at what isn’t working, think about this. There are rarely bad people. There are often, okay, almost all of the time, bad processes. Your team members’ daily output may be limited by realities such as these.
· The summer intern was responsible for a weekly accuracy cross-check of a 200-page warehouse inventory that was printed on unlined paper. But there weren’t any rulers available to help him focus on one line at a time. It was a month before a new ruler was purchased for him.
· The admin assistant was frequently asked to format training and promotional documents attractively. The only software available to her was a free online word processor.
· Staff who worked remotely for months during the pandemic were instructed to join the weekly team ZOOM meeting from their work computers. But only a couple of them had webcams. They quickly felt isolated. Their energy and productivity dwindled.
Highly effective managers ensure their team members have the materials and equipment necessary to achieve production goals.
It is actually a simple fix. Just ask if they have the supplies and equipment they need. Make sure that your staff members are comfortable letting you or IT know when ink cartridges need to be ordered or their computer is blue screening? Quickly respond to their needs so that they are empowered to be as productive and engaged as possible rather than learning to make do as long as possible despite increased frustration and decreased productivity.
Want simple tools to ask those questions and more? Get in touch with me for a free assessment of what your employees are really thinking.
