Creating a Culture of Innovators

Cathie Leimbach • April 15, 2020

Carla Harris, Vice-Chairman and Managing Director of Morgan Stanley, intentionally serves her followers. At Leadercast 2019 she shared several of her success factors for being a servant leader. One of her leadership practices is creating a culture of innovation and a change-ready workforce.

Innovation means trying new ways of doing things. And new ways of doing things aren’t always successful. So, why should leaders encourage their people to try something new?

In the world around us there is constant change. If we don’t change to adapt to the changes around us, we will no longer be relevant. High performers who stick to the once-best-way of getting the job done will be surpassed by better ways discovered by innovators.

So why doesn’t everyone innovate? Why do many organizations and teams find themselves entrenched in a rut? Often, they are trapped in a culture of fear. They are criticized for trying something new because some resources were wasted or the results didn’t meet the goals. This is fair criticism if the unsuccessful trial becomes the norm. But when innovative ideas that improve the bottom line are adopted, organizations tend to flourish.

Since most people resist change, how can you inspire your team members to have an innovative mindset? Allow them to take risks and fail. Encourage your team members to approach challenges creatively by celebrating what was learned from failed attempts and by implementing the new ideas that yield enhanced results.

May your organization encourage and celebrate those who reach beyond the status quo.

Inspire your staff to explore, to innovate, and to make new discoveries!

Why Engagement Isn’t About Perks

By Cathie Leimbach • February 10, 2026
When engagement drops, many organizations reach for perks—rewards, programs, or incentives. These can create a short lift, but they rarely solve the real issue. Engagement starts with expectations. Most people want to do good work. What gets in the way isn’t motivation—it’s uncertainty. When priorities shift, roles feel unclear, or success means different things to different leaders, people disengage quietly. Leaders often don’t realize they’re contributing to this. Vague direction, inconsistent follow-through, or assuming “they already know” leaves teams guessing. Over time, guessing turns into frustration—and frustration turns into disengagement. Strong engagement cultures focus on leadership basics: Clear priorities Shared definitions of success Aligned expectations Consistent reinforcement When expectations are clear, people move with confidence. They take ownership, collaborate better, and stay engaged because they know where they’re headed. Perks can support engagement—but only after clarity is in place. 👉 Read our full article on Why Engagement Starts With Expectations to turn clarity into a real advantage.

How Could You Create a 5-10% Productivity Shift? 

By Cathie Leimbach • February 3, 2026
When it comes to improvement at work, the focus is often on big changes. But frequently, it’s small shifts that quietly create big results. Productivity rarely improves without strong leadership practices. So, what if better leadership increased productivity by just 5-10%? That could mean: Less rework Faster decisions More follow-through Less firefighting More output — without more people That’s not wishful thinking. When leadership improves, absenteeism and turnover drop. Work flows more smoothly. Results, and the bottom line, improve. When leaders get clearer, communicate better, and follow through more consistently, friction fades. People know what matters. Decisions move faster. Energy shifts from fixing problems to getting real work done. Organizations that invest in leadership development often see: Higher output Lower turnover Better use of talent Stronger momentum The real shift happens when leaders stop asking, “ Should we invest in leadership ?” and start asking, “ What is it costing us not to ?” 👉 Join our 60-minute Leadership Conversation to see what a 10–15% shift could mean for your organization.