Being Thankful for Workplace Colleagues
Cathie Leimbach • November 22, 2022
Employees everywhere want to be valued, respected, and appreciated. They want to be thanked for the contributions they are making at their workplace and be supported to become even more effective at their job! 69% of employees say that the recognition they receive impacts how likely they are to stay with the company.
Being thankful at work really matters! Human beings are emotional beings. We are more content and motivated to achieve when we feel appreciated for who we are and what we offer. When an employee’s manager treats them well, employees feel supported by the organization. This encourages them to engage more fully, enhancing the organization’s success.
Too often, supervisors believe that an employee’s paycheck is reward enough. They don’t express thanks at work unless an employee is meeting or exceeding expectations in all aspects of their job.
However, when employees don’t get feedback, they don’t know if they are meeting expectations. If they don’t know what they are doing well, they may not continue to do their best in these areas. When they don’t realize they are underperforming, they don’t realize they need to improve. Not knowing where they stand leads to insecurity and declining motivation.
Many managers say they don’t know how to show appreciation at work. Let’s consider 3 simple ways.
- Use words to thank your employees.
- During a one-on-one conversation or a small group meeting, thank them for a specific task that they are doing well and explain how this work matters to other people - customers, the organization, the department, or a colleague. Thank them for their reliability, their thoughtfulness when others need help, or their high-quality work.
- Share your thanks by email or in a text or phone call.
- Write a thank you card or jot a note on a post-it and leave it on their desk.
2. Use an appropriate form of physical touch.
- Congratulate a job well done or a group accomplishment with a high five, fist bump, or pat on the back.
- Help them when they have a task that will be easier with two heads or two sets of hands.
- Hold the door or help carry boxes when they are loading their vehicle for a trade show.
3. When they have an urgent deadline and you can spare 20 minutes, ask how you can help.
- If you are a spreadsheet whiz your 20 minutes could save them 2 hours.
- If you’re a grammar nerd, you might quickly improve the readability of an important document.
Who in your department receives little recognition for the value they add in the workplace? How could you make them feel appreciated during this Thanksgiving season and beyond?
"When you get a chance." Kelly meant Wednesday. Alex heard next week. The report needed fixing. Alex had said he'd take care of it. So, when she opened the file before Thursday's meeting, she expected to see the changes. They weren't there. "I thought you meant next week," Alex said. "And I wasn't sure which sections you wanted changed." Kelly was frustrated. This wasn't the first time something had slipped. But as she replayed their conversation, she remembered what she'd actually said: "Can you tidy this up when you get a chance?" She had a deadline in mind. She knew exactly what needed changing. She hadn't told Alex either one. The Symptom Missed deadlines. Quiet resentment. The thought, "This isn't the first time." It's hard to hold someone accountable for an expectation that was never stated. Too often, when a leader’s expectation isn’t met, they think, "my team members just don't follow through" or "I shouldn't have to chase people." Yet, the problem is often that the leader didn’t communicate clearly. Requests like "Keep me updated," "Make this a priority", and "Be more proactive" may feel clear in your mind when you say it. But others may leave the conversation with a very different picture in their mind. Then, leaders are frustrated when the result doesn't match their intention. The Tip Healthy accountability starts with a shared understanding of what needs to happen. It continues when you follow up on what was agreed to. Before you finish your next conversation about a task, make sure you've settled four things: What needs doing What the desired result includes Who will do it When it is to be done by After you have clearly stated your expectations, ask the other person to state the specifics of the assignment. Give them an opportunity to raise questions or discuss competing demands. Kelly could have said: "Alex, please update the sales figures and add a short summary of what's changed since last month. I need it by Wednesday, October 28, at 3:00 pm so I can review it before Thursday's meeting. To be sure I explained the task well enough, please state what I asked you to do.” “What challenges might get in the way?" Then agree on what happens if a problem comes up: "If that timing looks too tight, let me know by Tuesday so we can work out the next step." Now there's a commitment you can both refer to. If Wednesday comes and the report isn't ready, Kelly can address it directly: "We agreed it would be ready by 3:00 today, and I haven't received it. What happened?" Clarity won't prevent every missed deadline. But it increases the chances that everyone is on the same page – and that your expectations will be met. When leaders make expectations clear and are open to employee questions and concerns, accountability becomes part of how the team works. Quality results become the norm. Conversation is Where Leadership Happens™ Do you wonder how to make your expectations clearer or how to avoid frustration when holding others accountable? Join Us on November 16 Join our Workplace Conversations Clinic on November 16 to practice setting clear expectations and following up when things slip. You could also have a chance to practice difficult conversations within your team. Reserve your place → HERE
"I thought you knew I appreciated your work." Kate hadn't planned to say those words in a one-to-one. But when a team member told her, "I'm never quite sure whether you think I'm doing a good job," she was caught off guard. He was someone she relied on. He helped new colleagues settle in, handled difficult customers calmly, and often spotted problems before they got bigger. Of course she valued him. Then she tried to remember the last time she'd told him, and what she'd actually said. There was a quick "Thanks, everyone" at the end of a meeting. A "Great work" in a team email. But she couldn't recall ever telling him what she had noticed about his contribution. Kate had been worried about rising absences and a team that seemed less involved. Praise wouldn't explain or fix every issue. Still, this conversation raised a question she hadn't considered: how many people on her team were feeling their efforts weren’t noticed or appreciated? It's easy to assume people know we appreciate them, especially the ones who quietly get on with the job. We turn our attention to whatever needs fixing, and we don’t acknowledge the people who are doing good work. Meanwhile, people who never receive thanks start to wonder if they are noticed, pull back, stop offering their ideas, and start job hunting elsewhere. Try this week: Look for one contribution each person on your team is making . Tell them what you notice about their work and why it matters. Instead of simply saying, "Good job," try: "Thanks for staying ten minutes past shift change to walk Jamie through the new changeover on Line 3. She now knows exactly what to do instead of guessing." Three elements of meaningful praise are: Be specific. Name what they did and the effect it had. Keep it natural and proportionate. A quiet word can mean a lot. Recognition doesn’t have to be in front of the whole team. Let it stand on its own. Don’t add a "but" or a new request right after the positive feedback. Sincere, specific praise helps people feel seen. It builds rapport because you're showing you notice how they contribute, not just whether the task got done. And people are more likely to speak up and share ideas when they feel heard and connected to the people they work with. Conversation is Where Leadership Happens™ How often does your appreciation go unspoken? Join our Workplace Conversations Clinic on October 19, 3:00 to 3:30 PM, live on Zoom. You'll practice giving praise that feels natural and helps people feel valued. You'll also have the chance to practice other difficult workplace conversations, from raising concerns to working through disagreements. Reserve your place here!
