Being Thankful for Workplace Colleagues
Cathie Leimbach • November 22, 2022
Employees everywhere want to be valued, respected, and appreciated. They want to be thanked for the contributions they are making at their workplace and be supported to become even more effective at their job! 69% of employees say that the recognition they receive impacts how likely they are to stay with the company.
Being thankful at work really matters! Human beings are emotional beings. We are more content and motivated to achieve when we feel appreciated for who we are and what we offer. When an employee’s manager treats them well, employees feel supported by the organization. This encourages them to engage more fully, enhancing the organization’s success.
Too often, supervisors believe that an employee’s paycheck is reward enough. They don’t express thanks at work unless an employee is meeting or exceeding expectations in all aspects of their job.
However, when employees don’t get feedback, they don’t know if they are meeting expectations. If they don’t know what they are doing well, they may not continue to do their best in these areas. When they don’t realize they are underperforming, they don’t realize they need to improve. Not knowing where they stand leads to insecurity and declining motivation.
Many managers say they don’t know how to show appreciation at work. Let’s consider 3 simple ways.
- Use words to thank your employees.
- During a one-on-one conversation or a small group meeting, thank them for a specific task that they are doing well and explain how this work matters to other people - customers, the organization, the department, or a colleague. Thank them for their reliability, their thoughtfulness when others need help, or their high-quality work.
- Share your thanks by email or in a text or phone call.
- Write a thank you card or jot a note on a post-it and leave it on their desk.
2. Use an appropriate form of physical touch.
- Congratulate a job well done or a group accomplishment with a high five, fist bump, or pat on the back.
- Help them when they have a task that will be easier with two heads or two sets of hands.
- Hold the door or help carry boxes when they are loading their vehicle for a trade show.
3. When they have an urgent deadline and you can spare 20 minutes, ask how you can help.
- If you are a spreadsheet whiz your 20 minutes could save them 2 hours.
- If you’re a grammar nerd, you might quickly improve the readability of an important document.
Who in your department receives little recognition for the value they add in the workplace? How could you make them feel appreciated during this Thanksgiving season and beyond?
"I thought you knew I appreciated your work." Kate hadn't planned to say those words in a one-to-one. But when a team member told her, "I'm never quite sure whether you think I'm doing a good job," she was caught off guard. He was someone she relied on. He helped new colleagues settle in, handled difficult customers calmly, and often spotted problems before they got bigger. Of course she valued him. Then she tried to remember the last time she'd told him, and what she'd actually said. There was a quick "Thanks, everyone" at the end of a meeting. A "Great work" in a team email. But she couldn't recall ever telling him what she had noticed about his contribution. Kate had been worried about rising absences and a team that seemed less involved. Praise wouldn't explain or fix every issue. Still, this conversation raised a question she hadn't considered: how many people on her team were feeling their efforts weren’t noticed or appreciated? It's easy to assume people know we appreciate them, especially the ones who quietly get on with the job. We turn our attention to whatever needs fixing, and we don’t acknowledge the people who are doing good work. Meanwhile, people who never receive thanks start to wonder if they are noticed, pull back, stop offering their ideas, and start job hunting elsewhere. Try this week: Look for one contribution each person on your team is making . Tell them what you notice about their work and why it matters. Instead of simply saying, "Good job," try: "Thanks for staying ten minutes past shift change to walk Jamie through the new changeover on Line 3. She now knows exactly what to do instead of guessing." Three elements of meaningful praise are: Be specific. Name what they did and the effect it had. Keep it natural and proportionate. A quiet word can mean a lot. Recognition doesn’t have to be in front of the whole team. Let it stand on its own. Don’t add a "but" or a new request right after the positive feedback. Sincere, specific praise helps people feel seen. It builds rapport because you're showing you notice how they contribute, not just whether the task got done. And people are more likely to speak up and share ideas when they feel heard and connected to the people they work with. Conversation is Where Leadership Happens™ How often does your appreciation go unspoken? Join our Workplace Conversations Clinic on October 19, 3:00 to 3:30 PM, live on Zoom. You'll practice giving praise that feels natural and helps people feel valued. You'll also have the chance to practice other difficult workplace conversations, from raising concerns to working through disagreements. Reserve your place here!
“All good,” they said. But Sarah wasn’t so sure. In the team meeting, just two people did most of the talking. Team members who once offered ideas just waited for the meeting to end. Three people called in 'sick' on the day of our monthly planning and progress-review meeting. Today was just another day with her disengaged team. Sarah realized that whenever she asked others how things were going, she got the same response: “All good.” It never failed that within a day or two of what seemed like positive feedback, a problem surfaced. It might be that they didn't know how to proceed with a new project. Or they were trying to hide a mistake they made. Things definitely were not "All Good". Then, she thought about the questions she usually asked. “Everything on track?” “Will that be ready by Friday?” She wanted to know how her people were progressing with their work. But she had asked closed-ended questions, so she got brief responses that told her nothing. At her next one-to-one, she asked, “How have things been for you lately?” “Fine. Busy.” She almost moved on. But, instead, she dug a bit deeper. “What’s been making things especially busy?” This time, the answer was different. There were competing demands she hadn’t known about. A concern that had gone unspoken. And a feeling that nobody really talked anymore unless they needed help with something urgent. This one conversation provided important information. It gave her a place to start moving forward to improve engagement and results. If you can relate to Sarah's struggles, here are some tips to help you stay on top of how your employees' work is truly going. Absenteeism and disengagement can have many causes. We can't begin to understand them by accepting thoughtless answers. We need to create an environment where people feel comfortable sharing what’s really happening. Interpersonal rapport is essential. It grows through small moments: asking a thoughtful question, listening without rushing to solve a concern, remembering what someone said, and checking back. This week, try asking a couple of specific open-ended questions such as: “What’s been going well for you?" And "What’s been difficult?” Let the answers guide your next questions. Give the person room to share. Then, a few days later, follow up. “You mentioned the client report deadline was going to be hard to meet. How’s it going?” Then, "What help do you need?" When you take a few minutes for such check-ins, employees feel more supported than if you just ask, “How are you?”, as you are walking by. It indicates: I heard your concern. I remembered. I’m interested. I want you to succeed. Your team members are more likely to get involved, be honest with you, and share ideas when they feel heard and connected to the people they work with. Want to get more comfortable starting those conversations? Join our Workplace Conversations Clinic on October 19 to practice building interpersonal rapport through conversations that matter. Reserve your place → [registration link]
