Being an Ally Requires Speaking Up

Cathie Leimbach • May 17, 2022

"Courage matters more than niceness", says Austin Channing-Brown. She speaks up for justice, for diversity, equity, and inclusion.  She believes that everyone has someone to offer and that all of us deserve to have opportunities to feel valued and appreciated.  She believes that it is our responsibility to help others be positioned to contribute to the world around them rather than being continually sidelined, marginalized, and battered.


However, in our society today there is unspoken and spoken pressure to just get along - to just keep quiet and not rock the boat.  Yet, when we turn a blind eye to inappropriate behaviors in our homes, workplaces, and communities, we are allowing people to be hurt and our culture to erode.  As Channing-Brown says, "Speaking up for others, for orderly meetings, for the bullying to stop, is disrupting the 'safe' norm".  When we turn a blind eye to disrespectful words and hurtful behaviors, we may be maintaining social and physical safety at the moment, but our tolerance silently gives others permission to continue, and even increase, their negative actions.


It's not okay to put up with ineffective and disrespectful behavior.  Yet, it takes courage to go against the norm and do what is right.  Being 'nice' is often not being kind.  People are often described as nice when they are agreeable; they are stuck in neutral and don't offend or argue.  On the other hand, being kind is showing that you care about others, that you have their best interests in mind and you support them towards a more fulfilling life.  


In her book, Radical Candor, Kim Scott shares that due to having a 'nice' culture she had to close her small business.  Nobody in her company spoke up when an employee did not do their work well; rather than offend the underperformer, they redid the work.  Not having tough conversations with a pleasant employee wasted everyone's time, became frustrating for all, and prevented the business from being viable. 


Channing-Brown encourages everyone to be allies in making a difference in organizational and community diversity.  Marginalized people generally don't have the connections and resources to influence systemic change. Causes led by one person rarely make meaningful headway towards changes in organizational systems in government, businesses and non-profits, neighborhoods or families.  Allies are needed in the cause.  Society will benefit from strong allyship.  (This is a new word for me, too.) 


"Allyship is a life-long process of building supportive associations and relationships based on trust, consistency, and accountability with marginalized individuals and groups. An ally actively promotes and aspires to advance a culture of inclusion through intentional, positive, and conscious efforts."  Do you care enough about living in a strong, vibrant community to practice allyship in your organization or community?  Do you have the courage to speak up even when it means upsetting the unspoken norm?


When you see someone being marginalized due to race, gender, education, economic status, disability, life experience, etc., I encourage all of us to have the courage to speak up for them.  Go to bat for them to be considered and supported.  When you see someone speaking up for the marginalized, support them.  Speak up in the moment.  Go beyond words and take action.  Ask others to join the cause of creating organizations and communities where all people have opportunities to have a meaningful life.

Why Some Companies Attract More Job Applicants Than They Need

By Cathie Leimbach • May 12, 2026
Chick-fil-A restaurants often receive far more job applications than they have openings. This is not luck. It is leadership. People apply where they believe they will be treated well. At Chick-fil-A, employees experience respectful communication, clear expectations, and leaders who support their success. That reputation spreads quickly through word of mouth. Leaders in these restaurants do simple things well. They ask questions before they assume. They listen to employees. They provide encouragement and clear direction. They notice good work and address problems in a helpful way. As a result, employees feel valued. They enjoy coming to work. They tell others. That is what attracts more applicants. Many organizations focus only on hiring. Strong organizations focus on how people are treated after they are hired. When leaders create a workplace where people feel respected, supported, and clear on what success looks like, something powerful happens: People stay. People perform. And more people want to join. This is what leadership really is. Would you like to see several leadership and culture practices Chick-fil-A uses to attract and keep quality employees? Click here to view: How Chick-fil-A Attracts Quality Applicants

What If Your Biggest Performance Problem Isn’t What You Think?

By Cathie Leimbach • May 5, 2026
What If Your Biggest Performance Problem Isn’t What You Think? When CEOs think about risk, they often focus on: Market shifts Operational issues Financial exposure But one of the biggest performance problems is far less visible: Low trust inside the organization. Nearly 30% of employees say they don’t receive clear, honest, or consistent communication from leadership. Over time, that creates doubt—about expectations, personal performance, and priorities. Employees begin to feel that their job is at risk because they aren’t getting any positive feedback. They question whether they have the tools, training, and support needed to do their jobs well. When they only hear about changes at work through the rumor mill, they feel information is being held back. And when that happens: Alignment drops Speed slows Assumptions increase Execution fractures “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” — Stephen R. Covey Trust isn’t soft. It’s a leading indicator of performance. When trust is strong: Decisions move faster Teams align quicker Change sticks When trust is weak: Everything takes longer Everything costs more And here’s the reality : Trust-building conversations are not a common leadership strength today. Yet leaders like Ken Blanchard, Stephen M.R. Covey, and David Horsager all point to the same conclusion—these are not optional skills. They are required for performance in today’s environment. Which means trust gaps are rarely about effort. They’re about conversation skills. A question to consider: Where might low-trust leadership behaviors—not lack of effort—be quietly slowing your organization down? Join Cathie Leimbach and a small group of leaders for a 45-minute Leadership Conversation – Workforce Challenges on Tuesday, May 12 at 3:00 PM ET. If trust is impacting speed, alignment , or execution in your organization, this conversation is for you. Register here Limited to a small group.