Being an Ally Requires Speaking Up

Cathie Leimbach • May 17, 2022

"Courage matters more than niceness", says Austin Channing-Brown. She speaks up for justice, for diversity, equity, and inclusion.  She believes that everyone has someone to offer and that all of us deserve to have opportunities to feel valued and appreciated.  She believes that it is our responsibility to help others be positioned to contribute to the world around them rather than being continually sidelined, marginalized, and battered.


However, in our society today there is unspoken and spoken pressure to just get along - to just keep quiet and not rock the boat.  Yet, when we turn a blind eye to inappropriate behaviors in our homes, workplaces, and communities, we are allowing people to be hurt and our culture to erode.  As Channing-Brown says, "Speaking up for others, for orderly meetings, for the bullying to stop, is disrupting the 'safe' norm".  When we turn a blind eye to disrespectful words and hurtful behaviors, we may be maintaining social and physical safety at the moment, but our tolerance silently gives others permission to continue, and even increase, their negative actions.


It's not okay to put up with ineffective and disrespectful behavior.  Yet, it takes courage to go against the norm and do what is right.  Being 'nice' is often not being kind.  People are often described as nice when they are agreeable; they are stuck in neutral and don't offend or argue.  On the other hand, being kind is showing that you care about others, that you have their best interests in mind and you support them towards a more fulfilling life.  


In her book, Radical Candor, Kim Scott shares that due to having a 'nice' culture she had to close her small business.  Nobody in her company spoke up when an employee did not do their work well; rather than offend the underperformer, they redid the work.  Not having tough conversations with a pleasant employee wasted everyone's time, became frustrating for all, and prevented the business from being viable. 


Channing-Brown encourages everyone to be allies in making a difference in organizational and community diversity.  Marginalized people generally don't have the connections and resources to influence systemic change. Causes led by one person rarely make meaningful headway towards changes in organizational systems in government, businesses and non-profits, neighborhoods or families.  Allies are needed in the cause.  Society will benefit from strong allyship.  (This is a new word for me, too.) 


"Allyship is a life-long process of building supportive associations and relationships based on trust, consistency, and accountability with marginalized individuals and groups. An ally actively promotes and aspires to advance a culture of inclusion through intentional, positive, and conscious efforts."  Do you care enough about living in a strong, vibrant community to practice allyship in your organization or community?  Do you have the courage to speak up even when it means upsetting the unspoken norm?


When you see someone being marginalized due to race, gender, education, economic status, disability, life experience, etc., I encourage all of us to have the courage to speak up for them.  Go to bat for them to be considered and supported.  When you see someone speaking up for the marginalized, support them.  Speak up in the moment.  Go beyond words and take action.  Ask others to join the cause of creating organizations and communities where all people have opportunities to have a meaningful life.

Performance Conversations: Clarity Is Kindness

By Cathie Leimbach • July 7, 2026
Most leaders want better performance. They want employees who take ownership, meet expectations, solve problems, and continue growing. Yet many leaders seldom initiate performance conversations – and when they do, it doesn’t go well. Leaders often hesitate because they fear discouraging people. Employees, meanwhile, don't know if they are missing the target. This can be costly. Research highlighted in McKinsey's Courageous Conversations article found that organizations with strong performance practices are four times more likely to outperform their peers. Yet fewer than one-third of employees believe performance reviews actually help them improve. The problem is not just a lack of performance conversations. It's a lack of clarity. The article points to a simple but powerful distinction: separate the hardware of performance from the software of performance. The hardware includes facts, goals, KPIs, commitments, timelines, and standards. The software includes tone, timing, relationships, empathy, and intent. When leaders clearly explain the facts while delivering them with care and respect, employees become more receptive to improvement. Strong leaders don't judge people—they diagnose work.  They focus on behaviors, actions, and results rather than character. They clarify expectations, provide coaching, and create frequent opportunities for alignment. In high-performing cultures, clarity isn't viewed as criticism. It is viewed as support. As the article notes, "Clarity is a kindness, and ambiguity is a burden." Employees deserve to know where they stand, what success looks like, and how to improve. When leaders provide that clarity with dignity and respect, performance conversations become growth conversations. And growth is where better results begin. Download the Performance Conversations: Hardware & Software Checklist for Leaders and learn how to have everyday performance discussions that include opportunities for growth, accountability, and stronger results.

Trust-Building Conversations

By Cathie Leimbach • June 30, 2026
Most workplace tension doesn't come from major conflicts. It comes from too few conversations. A disappointment that was never discussed. A broken agreement that was never repaired. Appreciation that was never expressed. Over time, these "withholds" create friction that slows collaboration, weakens trust, and makes even simple conversations feel difficult. The strongest teams don't avoid tension—they address it early. Research highlighted in a recent McKinsey article found that unresolved tensions can significantly reduce team effectiveness, while high-trust teams consistently outperform their peers. The difference isn't the absence of problems. It's the willingness to talk about them. One of the most practical leadership habits is creating regular opportunities for transparent interaction. That includes appreciation. People should hear what they're doing well far more often than they hear about their shortfalls. Specific, genuine recognition builds trust over time. Those trust deposits matter because once positive relationships are built, difficult conversation are more likely to accept the message . When correction is needed, reinforce that you value the person, even though they aren’t perfect. The goal is growth, not judgment. But leaders should be careful not to make appreciation transactional. If positive feedback has been absent for months, suddenly offering praise immediately before a critique usually feels insincere. Trust is built through a steady pattern of recognition, encouragement, and honest conversation—not a last-minute compliment. Transparent leaders also address issues early. Small frustrations become large resentments when left unresolved. Teams that clear the air quickly spend less energy managing tension and more energy producing results. The result? Less friction. More trust. Stronger relationships. Better performance. Because healthy conversations don't just solve problems—they strengthen the team. Free Leader Guide: 5 Practices for Trust-Building Conversations The best leaders don't wait for tension to become conflict. They build trust before it's needed. Download our 5 Practices for Trust-Building Conversations guide to learn practical ways to strengthen relationships, reduce friction, and create a culture where honest conversations lead to better performance. Download the guide and start building trust one conversation at a time.