A former staff recruiter for small family businesses described the paradox of business owners’ management practices well.
Hands-on business owners often micromanage their staff. Multiple times each day they give very specific directions to their employees about their next task, even once they are experienced and competent with their regular work. The owner makes all the decisions without discussing with staff so they aren't equipped to work independently.
However, when the small business owner goes on vacation, he announces his travel plans to his staff a couple of days before he leaves. He shares no special information with his staff. He seems to believe they have been working for him long enough that they know how to run the business.
But then, when the owner returns to work, he is frustrated that the employees didn’t handle day-to-day irregularities the way he would have. And, of course, now that he is back on the job, they are receiving detailed instructions for routine work.
If you can trust your employees to keep the business going while you are away, is it really a good use of your time, or motivating for them, when you micromanage them?
If you don’t involve your employees in discussions about workplace situations that arise from time to time, how can you expect them to make decisions that align with your preferences?
Does your management style assume that staff aren’t competent to complete their regular work without daily instructions? Or, do you expect that they will magically have strong problem-solving skills when you aren’t there? Maybe you can relate with both scenarios.
What can you do to show that you trust your competent employees and equip them to handle unexpected situations?
When you adjust your management style, you will have more time to manage the business and they will have increased job satisfaction, resulting in higher productivity. And then, you will reap a stronger bottom line.