5 Behaviors of Highly Engaged Employees
January 16, 2024
How we choose to live our lives greatly impacts our attitude, our relationships, and our success at work and in life. Our job satisfaction level impacts workplace productivity, physical and mental health, and personal relationships. Employees, themselves, control 30% of the factors that account for their outlook and productivity. Let’s look at 5 actions individuals can take to increase their own workplace engagement and satisfaction.
- Be aware of your own values and needs, apply for jobs at right-fit companies. If you value integrity and collaboration, look for an organization that is known for teamwork and good customer service. Avoid those with a bad reputation.
- Be honest about your strengths and weaknesses and explore right-fit jobs. Look for positions that leverage your strengths. Avoid situations in which your weaknesses are apt to cause frequent stumbling. Using your strengths for 80% of your workday yields very high engagement, satisfaction, and productivity.
- Build relationships with your colleagues. Get to know each other during breaks and lunch. Offer to help others with their projects and ask others for ideas that could enhance your work. A friendly collaborative workplace experience increases results and personal satisfaction.
- Embrace accountability. Monitor your progress towards workplace goals. When you encounter an obstacle or a setback research alternative approaches and ask others for their input. Appreciate those who praise your progress, point out shortfalls kindly, and support you in overcoming challenges.
- Be proactive. Speak up when you foresee a problem, you’re aware of customer dissatisfaction, or a colleague is down. Take the initiative to resolve small issues so they don’t turn into serious bottlenecks.
When individuals seek out right-fit jobs and take the initiative to add value at work, their intentional behaviors enhance their commitment and enrich others’ workplace experience. What can you do this week to strengthen employee engagement, job satisfaction, and organizational results?
Most leaders want better performance. They want employees who take ownership, solve problems, adapt to change, and consistently deliver results. Yet Gallup reports that only 31% of employees are engaged at work. That means nearly 7 out of 10 employees are not fully applying their talents, effort, and initiative to their roles. The question leaders should be asking isn't simply: "Why aren't employees performing?" It's: "Are we developing people to perform at their best?" Gallup's latest research suggests many organizations may be falling behind. Nearly 6 in 10 CHROs say employee development is one of the areas where their organization struggles most. At the same time, fewer than half of U.S. employees have participated in training or education to build new skills for their current job. That gap creates risk. As AI, technology, customer expectations, and job responsibilities continue to evolve, employees cannot meet changing expectations with outdated skills. The impact is especially significant among high performers. Gallup found that organizations providing fewer development opportunities are more likely to lose their best people. The good news is that development doesn't require expensive programs or lengthy workshops. It starts with leaders who consistently: • Connect strengths to daily work • Clarify expectations • Provide meaningful feedback • Coach performance • Hold growth-focused conversations One of the most effective ways leaders can support employee development is through regular 1-on-1 meetings with each direct report. These conversations create opportunities to coach, remove obstacles, align priorities, and discuss growth before problems become bigger issues. For practical ideas, read our resource: 5 Factors in Successful 1-on-1s . Organizations that thrive won't simply expect more from employees. They'll develop people so they can contribute more. Because when employees grow, performance grows with them.
Most leaders want stronger culture. Less silo thinking. Better accountability. More ownership. Healthier teamwork. Higher engagement. But culture rarely changes because of posters, slogans, or mission statements. It changes through thousands of conversations leaders have every week. That’s one reason Jim Brown’s book, The Imperfect CEO , stands out. Rather than focusing on leadership image, the book centers on the real work of building trust-centered organizations. Shari Seckler, CEO of PenFinancial Credit Union, wrote: “This book shows why collaboration and culture aren't soft – they're the backbone of lasting success.” Marc Jeffreys, President of Revision University, described it this way: “Jim Brown’s framework helps leaders foster environments where trust grows, purpose strengthens, and teams move forward together.” In our Conversational Management work, we consistently see that culture is shaped by how leaders handle everyday moments: difficult feedback missed expectations recognition conflict coaching conversations accountability discussions collaborative decision-making Employees usually decide whether they trust leadership based on these interactions far more than company messaging. That’s why books like The Imperfect CEO matter. They remind leaders that organizational health is not built through perfection. It is built through clarity, humility, consistency, and meaningful conversations repeated over time. If you lead people, this book deserves your attention. Order your copy today.