Which Leadership Values Limit Your Success?

Cathie Leimbach • October 15, 2020

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As a leader, I have been guilty of limiting the organization's or team's success by violating Stephen R Covey’s second habit, “begin with the end in mind”.


When I have a vague idea of what I want to achieve, my systematic brain starts listing the tasks and possible ways to get there. When it is clear that I have bitten off more than I can chew, I may delegate pieces and step-by-step processes to others. And the struggle begins. 


My team members are usually high capacity people. They can think on their own. They can often use their creativity and strengths to get the work done more effectively than I would have.


But, if I don’t accurately describe what I want them to achieve, there is confusion instead of clarity. If I challenge them to see which person can come up with the best plan to get the work done, I encourage internal competition instead of collaboration. And if I examine their progress several times a day and make little changes that don’t even improve the finished product, they will be groaning about micromanagement rather than feeling empowered to put their best foot forward.


I have also had experiences in leading healthy, high performance teams. In these situations, every team member enhances their competence, utilizing more and more of their potential. I have seen these outcomes when I encouraged clarity, collaboration, and empowerment.


By engaging the full team in discussions about our goals, everyone understands the desired results. Once there is clarity about where the team is headed, team members can collaborate on how to achieve the goals, considering several approaches, developing consensus on the best ones, and assigning roles that leverage each person’s strengths. Everyone now feels trusted to achieve the goals and empowered to make adjustments to the plan along the way. This leads to a healthier, happier, more successful workplace.


Yet, it is common for employees to experience confusion, internal competition, and micromanagement. Few managers regularly provide clarity, reward collaboration, or encourage empowerment. Most leaders have no training in leading people and they aren’t intentional about their leadership practices. Although employees generally wish to add meaningful value at work, their leaders often crush their spirit and initiative, preventing them from reaching their potential.


How can you improve your leadership style so you don’t hold your team members, your team, your organization, and yourself back?


Click here to learn about the "Breakthrough to Inspired Leadership" program which equips managers with the skills to lead people effectively. 

“All Good” is Never a Good Response

By Cathie Leimbach • October 6, 2026
“All good,” they said. But Sarah wasn’t so sure. In the team meeting, just two people did most of the talking. Team members who once offered ideas just waited for the meeting to end. Three people called in 'sick' on the day of our monthly planning and progress-review meeting. Today was just another day with her disengaged team. Sarah realized that whenever she asked others how things were going, she got the same response: “All good.” It never failed that within a day or two of what seemed like positive feedback, a problem surfaced. It might be that they didn't know how to proceed with a new project. Or they were trying to hide a mistake they made. Things definitely were not "All Good". Then, she thought about the questions she usually asked. “Everything on track?” “Will that be ready by Friday?” She wanted to know how her people were progressing with their work. But she had asked closed-ended questions, so she got brief responses that told her nothing. At her next one-to-one, she asked, “How have things been for you lately?” “Fine. Busy.” She almost moved on. But, instead, she dug a bit deeper. “What’s been making things especially busy?” This time, the answer was different. There were competing demands she hadn’t known about. A concern that had gone unspoken. And a feeling that nobody really talked anymore unless they needed help with something urgent. This one conversation provided important information. It gave her a place to start moving forward to improve engagement and results. If you can relate to Sarah's struggles, here are some tips to help you stay on top of how your employees' work is truly going. Absenteeism and disengagement can have many causes. We can't begin to understand them by accepting thoughtless answers. We need to create an environment where people feel comfortable sharing what’s really happening. Interpersonal rapport is essential. It grows through small moments: asking a thoughtful question, listening without rushing to solve a concern, remembering what someone said, and checking back. This week, try asking a couple of specific open-ended questions such as: “What’s been going well for you?" And "What’s been difficult?” Let the answers guide your next questions. Give the person room to share. Then, a few days later, follow up. “You mentioned the client report deadline was going to be hard to meet. How’s it going?” Then, "What help do you need?" When you take a few minutes for such check-ins, employees feel more supported than if you just ask, “How are you?”, as you are walking by. It indicates: I heard your concern. I remembered. I’m interested. I want you to succeed. Your team members are more likely to get involved, be honest with you, and share ideas when they feel heard and connected to the people they work with. Want to get more comfortable starting those conversations? Join our Workplace Conversations Clinic on October 19 to practice building interpersonal rapport through conversations that matter.  Reserve your place → [registration link]

Same Conversation, Different Expectations: Why One-on-Ones Need a Clear Close

By Cathie Leimbach • September 29, 2026
Jason left his one-on-one feeling encouraged. His supervisor, Ellen, had listened as he described competing deadlines and his interest in becoming a team leader. They talked about the possibility of shifting some of his workload. Ellen also suggested that training might help him prepare for a leadership role. "Let's work on that," she said. Jason thought help was coming. Ellen thought Jason would bring her a plan. Two weeks later, the deadlines were closer. Nothing had been reassigned. Neither had looked into training. During their next one-on-one, Ellen asked how things were going. "I'm still waiting to hear which project you want me to focus on," Jason said. "I thought we agreed that you would work that out." "And the leadership training?" "Did you find a course?" Jason paused. "I thought you were going to recommend one." They had discussed the same topics. They had left with different expectations. Neither intended to let the other down. But they hadn't agreed on who would do what, or when. Turn a Good Conversation into Clear Next Steps Listening matters. So does what happens after you listen. Before you end your next one-on-one, take a few minutes to make sure you and your employee understand what comes next. Talk about priorities. If everything can't be done at once, agree on what comes first. Ask what might get in the way, and what support would help. Make room for professional growth, too. What does the employee want to learn? What responsibility would they like to prepare for? Identify a step you can each take to move that development forward. Then write down your agreements. Keep the notes simple: what needs to happen, who will do it, and by when. Include your own commitments. Putting It Into Practice Ellen and Jason tried again. "The client proposal comes first," Ellen said. "I'll talk with Marcus today about taking over the weekly report. By Friday, I'll let you know whether he can." "I'll find two leadership courses before our next meeting," Jason said. "Then we can talk about which one fits." Both Jason and Ellen knew what to do next. The following week, both reported their findings and they made decisions on how to move forward. Jason’s work became more aligned with Ellen’s departmental goals. Jason felt valued and appreciated. Their weekly one-to-ones became the backbone of their workplace success. Want to Make Your Workplace Conversations More Productive? Join us for the Workplace Conversations Clinic on October 19 . Bring a conversation you want to handle more effectively, and let's work on making the next steps clear. Register Here