Understanding the Steady Behavioral Style

Cathie Leimbach • August 31, 2021

Being aware of your and your employees' primary and backup workplace behavior styles will make you a better leader. This self-awareness helps you to:

  • more quickly engage and motivate each of your employees
  • recognize your own strengths and weaknesses
  • communicate more effectively with each employee by tailoring conversations to fit their workplace behavioral style.

 

A Steady behavioral work style combines higher-than-average responsiveness with a comparatively low level of assertiveness. Individuals with this work style value relationships and harmony. They tend to be sympathetic to the needs of others and are very sensitive to what lies below someone's outward behavior. 

 

Members of your team with this primary work style tend to have the following strengths:

  • patience
  • easy-going
  • empathetic
  • loyal
  • dependable
  • sensitive to the feelings of others
  • puts people above tasks and projects

 

They are most likely to use empathy and understanding to solve interpersonal problems. An individual with this work style will work to mediate conflicts between other employees. The trust they show in others often brings out the best in their colleagues.

 

Limitations to this work style include:

  • indecisive at times
  • over-accommodating
  • may sacrifice results for the sake of harmony
  • avoids confrontation even when it is needed
  • resists change
  • remembers hurts caused by others

 

Leaders with a Steady style will benefit from being aware of the constraints of their style and becoming conscious of the need to face confrontations effectively when needed. Their tendency to keep things harmonious can impact their performance and overall effectiveness. Working on being open to change and becoming more flexible will make them stronger leaders. Their empathy and trust in others often brings out the best in their employees. They plan ahead and move steadily towards the completion of projects. However, leaders with a steady style can be over-accommodating and have difficulty making decisions.  This can lead to their employees being unclear about expectations for performance.

 

Coaching employees with a Steady work style will almost always include supporting them in taking initiative and being more comfortable with change. Helping them with the tools to manage conflict effectively will improve their performance within a team. 

 

Make sure that they are in the correct position within the team. These employees are good listeners and have tactful ways of communicating. Relationships are essential to them, and they have a strong inner drive to contribute. Their tendency to take on more and be accommodating can create situations where they are overextended. This will lead to performance issues. 

 

Providing feedback on the quality of their work will be motivating and keep these employees engaged. It is essential to reassure them of their self-worth and recognize their accomplishments. They will react better to input provided empathetically and being allowed to communicate their thoughts and ideas. 

 

Because Steady employees are excellent at working with others, they will thrive when provided with opportunities to demonstrate creativity, work with and mentor others, and communicate.

"Produce More" Isn't a Goal

By Cathie Leimbach • November 10, 2026
For the tenth day in a row, production missed its target. Barry, the production manager, was frustrated and worried. Customer orders were piling up, inventory was running low, and he had no idea how to get things back on track. Even the VP of Manufacturing and HR had no helpful answers. Meanwhile, Joe, one of the line supervisors, couldn't understand why Barry was so upset. He'd heard through the grapevine that sales were down. So why was producing less such a big deal? Barry was baffled. He'd told his supervisors to increase production. Why weren't they pushing their teams harder? He pulled up the AI summary from Monday's "What's Up This Week" meeting. There it was. He'd asked the supervisors to produce more than last week because a large customer order had to ship the following Monday. But had he made his expectations clear? Barry thought he'd given a goal. Joe thought he'd heard a suggestion. Neither knew they weren't on the same page. Sound familiar? When expectations are fuzzy, even good employees miss the mark. The result: frustrated managers, confused employees, missed targets, and disappointed customers. LEADERSHIP TIPS: THREE STEPS TO STRONGER PERFORMANCE 1. Make expectations crystal clear. Explain what needs to be done, by when, and why it matters. Instead of saying "produce more," Barry could have said, "We need 200 additional widgets by Friday to fill a 500-widget customer order that ships Monday." Then he could have asked each supervisor what their line could realistically produce and what support they needed. A two-way conversation builds clarity and commitment. 2. Monitor progress daily. Don't wait until Friday to discover the team is behind. Review production results with supervisors every day. Compare actual output with the weekly goal, and recognize progress along the way. Ask, "Are we on track? What might keep us from reaching our target?" 3. Take corrective action before shortfalls grow. When production falls behind, don't just demand better results. Start a conversation. Ask, "What's getting in the way? How can we catch up? What help do you need from me?" Then work out a plan together, agree on who's doing what, and follow up to make sure it happens. Strong performance doesn't come from pushing people harder. It comes from clear expectations, regular monitoring, and shared accountability. When leaders explain what matters, listen to their people, and help remove roadblocks, employees are better equipped and more motivated to deliver. Conversation is Where Leadership Happens™ Say what matters. Ask what's in the way. Agree on next steps. Missed targets, fuzzy expectations, or a talk you keep postponing? Bring it to the Workplace Conversations Clinic on November 16. We'll discuss how to have that conversation with kindness and clarity. Register Here

Be Kind to Your Team AND Hold Them Accountable

By Cathie Leimbach • November 3, 2026
Tammy was furious. For the third day in a row, the hydraulic hose assembly line was falling behind. How could they keep customers happy when production was this slow? The target was 50 hoses per hour, with at least 98% meeting quality standards. Yet, after two hours, Tom's team had produced only 65 hoses, and six had failed inspection. Tammy marched over to Tom, the line supervisor. “This is unacceptable! You know our targets. Get your people moving!” She stormed off, frustrated and worried about falling further behind. Tom felt embarrassed and discouraged. He told his team to work faster. An hour later, production was still behind, and more hoses had failed inspection. Leadership Tip – Correct Kindly, Solve Problems Together Corrective action doesn't need to be harsh. A calm, respectful conversation can improve both performance and trust. Clarify the gap. Remind the employee of the agreed expectation and describe what you've observed. “Tom, our target is 50 hoses per hour, with 98% meeting standards. Your team produced 65 in two hours, and six failed inspection.” Explore causes and solutions together. Ask, “What's getting in the way?” Listen carefully. Perhaps a crimping machine needs adjustment or a new employee needs coaching. Ask, “What could we do differently? How can I help?” Agree on next steps. Ask Tom to summarize what he'll do. State what you'll do to support him. Agree on when you'll review progress. Bottom Line Kindness doesn't mean lowering expectations. It means helping people meet them. Conversation is Where Leadership Happens™ Be kind. Be clear. Hold people accountable. Have a conversation you’ve been putting off because you don’t want to sound harsh—or let the issue slide? Bring it to the Workplace Conversations Clinic on November 16 to discuss addressing the problem with kindness, setting clear expectations, and agreeing on next steps. Reserve your spot for the November 16 Workplace Conversations Clinic → HERE