Understanding the Steady Behavioral Style

Cathie Leimbach • August 31, 2021

Being aware of your and your employees' primary and backup workplace behavior styles will make you a better leader. This self-awareness helps you to:

  • more quickly engage and motivate each of your employees
  • recognize your own strengths and weaknesses
  • communicate more effectively with each employee by tailoring conversations to fit their workplace behavioral style.

 

A Steady behavioral work style combines higher-than-average responsiveness with a comparatively low level of assertiveness. Individuals with this work style value relationships and harmony. They tend to be sympathetic to the needs of others and are very sensitive to what lies below someone's outward behavior. 

 

Members of your team with this primary work style tend to have the following strengths:

  • patience
  • easy-going
  • empathetic
  • loyal
  • dependable
  • sensitive to the feelings of others
  • puts people above tasks and projects

 

They are most likely to use empathy and understanding to solve interpersonal problems. An individual with this work style will work to mediate conflicts between other employees. The trust they show in others often brings out the best in their colleagues.

 

Limitations to this work style include:

  • indecisive at times
  • over-accommodating
  • may sacrifice results for the sake of harmony
  • avoids confrontation even when it is needed
  • resists change
  • remembers hurts caused by others

 

Leaders with a Steady style will benefit from being aware of the constraints of their style and becoming conscious of the need to face confrontations effectively when needed. Their tendency to keep things harmonious can impact their performance and overall effectiveness. Working on being open to change and becoming more flexible will make them stronger leaders. Their empathy and trust in others often brings out the best in their employees. They plan ahead and move steadily towards the completion of projects. However, leaders with a steady style can be over-accommodating and have difficulty making decisions.  This can lead to their employees being unclear about expectations for performance.

 

Coaching employees with a Steady work style will almost always include supporting them in taking initiative and being more comfortable with change. Helping them with the tools to manage conflict effectively will improve their performance within a team. 

 

Make sure that they are in the correct position within the team. These employees are good listeners and have tactful ways of communicating. Relationships are essential to them, and they have a strong inner drive to contribute. Their tendency to take on more and be accommodating can create situations where they are overextended. This will lead to performance issues. 

 

Providing feedback on the quality of their work will be motivating and keep these employees engaged. It is essential to reassure them of their self-worth and recognize their accomplishments. They will react better to input provided empathetically and being allowed to communicate their thoughts and ideas. 

 

Because Steady employees are excellent at working with others, they will thrive when provided with opportunities to demonstrate creativity, work with and mentor others, and communicate.

The Leadership Problem Most Companies Don’t Address

By Cathie Leimbach • May 19, 2026
Many organizations assume their biggest challenges are rapidly changing technology, customer retention, and employee initiative. But quite often, the root cause is people leadership problems. That’s one reason The Imperfect CEO by Jim Brown is so timely. Releasing today, May 19, the book explores how leaders build healthier organizations not by pretending to have all the answers, but by creating cultures grounded in trust, clarity, accountability, and meaningful conversations. Brian Besanceney, Chair, Board of Orlando Health, Inc., described the book this way: “Through vivid stories, real-world examples, and a model grounded in collaborative culture, Jim Brown gives leaders permission to wrestle honestly with the generational divides, misaligned targets, and cultural fractures that can too often sabotage high-potential organizations.” Greg Apple, CEO of Amgine.ai, connected the book to leadership beyond business alone: “In a fast-moving company, culture is everything. Jim Brown’s principles have helped our team lead with greater clarity and alignment. The Imperfect CEO distills those lessons brilliantly. Every leader should read it.” What stands out to me is how closely this book aligns with the principles behind Conversational Management. Healthy cultures are rarely built through policies alone. They are built through the quality of everyday leadership conversations — how expectations are clarified, how accountability is handled, how feedback is delivered, and how trust is strengthened over time. That’s why leadership development cannot stay theoretical. Culture changes conversation by conversation.  The Imperfect CEO is an easy-to-read business fable that illustrates common people leadership challenges and provides suggestions for overcoming them. Order your copy today and start building healthier leadership conversations inside your organization.

Why Some Companies Attract More Job Applicants Than They Need

By Cathie Leimbach • May 12, 2026
Chick-fil-A restaurants often receive far more job applications than they have openings. This is not luck. It is leadership. People apply where they believe they will be treated well. At Chick-fil-A, employees experience respectful communication, clear expectations, and leaders who support their success. That reputation spreads quickly through word of mouth. Leaders in these restaurants do simple things well. They ask questions before they assume. They listen to employees. They provide encouragement and clear direction. They notice good work and address problems in a helpful way. As a result, employees feel valued. They enjoy coming to work. They tell others. That is what attracts more applicants. Many organizations focus only on hiring. Strong organizations focus on how people are treated after they are hired. When leaders create a workplace where people feel respected, supported, and clear on what success looks like, something powerful happens: People stay. People perform. And more people want to join. This is what leadership really is. Would you like to see several leadership and culture practices Chick-fil-A uses to attract and keep quality employees? Click here to view: How Chick-fil-A Attracts Quality Applicants