Understanding the Steady Behavioral Style

Cathie Leimbach • August 31, 2021

Being aware of your and your employees' primary and backup workplace behavior styles will make you a better leader. This self-awareness helps you to:

  • more quickly engage and motivate each of your employees
  • recognize your own strengths and weaknesses
  • communicate more effectively with each employee by tailoring conversations to fit their workplace behavioral style.

 

A Steady behavioral work style combines higher-than-average responsiveness with a comparatively low level of assertiveness. Individuals with this work style value relationships and harmony. They tend to be sympathetic to the needs of others and are very sensitive to what lies below someone's outward behavior. 

 

Members of your team with this primary work style tend to have the following strengths:

  • patience
  • easy-going
  • empathetic
  • loyal
  • dependable
  • sensitive to the feelings of others
  • puts people above tasks and projects

 

They are most likely to use empathy and understanding to solve interpersonal problems. An individual with this work style will work to mediate conflicts between other employees. The trust they show in others often brings out the best in their colleagues.

 

Limitations to this work style include:

  • indecisive at times
  • over-accommodating
  • may sacrifice results for the sake of harmony
  • avoids confrontation even when it is needed
  • resists change
  • remembers hurts caused by others

 

Leaders with a Steady style will benefit from being aware of the constraints of their style and becoming conscious of the need to face confrontations effectively when needed. Their tendency to keep things harmonious can impact their performance and overall effectiveness. Working on being open to change and becoming more flexible will make them stronger leaders. Their empathy and trust in others often brings out the best in their employees. They plan ahead and move steadily towards the completion of projects. However, leaders with a steady style can be over-accommodating and have difficulty making decisions.  This can lead to their employees being unclear about expectations for performance.

 

Coaching employees with a Steady work style will almost always include supporting them in taking initiative and being more comfortable with change. Helping them with the tools to manage conflict effectively will improve their performance within a team. 

 

Make sure that they are in the correct position within the team. These employees are good listeners and have tactful ways of communicating. Relationships are essential to them, and they have a strong inner drive to contribute. Their tendency to take on more and be accommodating can create situations where they are overextended. This will lead to performance issues. 

 

Providing feedback on the quality of their work will be motivating and keep these employees engaged. It is essential to reassure them of their self-worth and recognize their accomplishments. They will react better to input provided empathetically and being allowed to communicate their thoughts and ideas. 

 

Because Steady employees are excellent at working with others, they will thrive when provided with opportunities to demonstrate creativity, work with and mentor others, and communicate.

The Empty Chair Is Trying to Tell You Something

By Cathie Leimbach • August 18, 2026
An empty workstation gets your attention. What caused it should keep your attention. When attendance becomes a problem, the first response is often to review the policy, document the absence, or find someone to cover the shift. Those things may be necessary. But they don't tell you why the problem is happening. A conversation might. Instead of starting with “Why do you keep calling off?” try “I've noticed you've missed several days recently. What’s going on?” Then listen. You may hear about something outside of work. But you may also discover frustration with a supervisor, conflict with a coworker, unclear expectations, scheduling difficulties, or an employee who no longer feels valued. Understanding the reason doesn't mean ignoring attendance expectations. It means you know what you're actually dealing with. Also, look for patterns. Is absenteeism higher on one shift? In one department? Under one supervisor? Did it increase after a schedule or leadership change? Those patterns may tell you where another conversation needs to happen. Most importantly, don't wait until attendance becomes a disciplinary issue to start talking. Check in with employees. Ask what's making their work harder. Ask what they need from their supervisor. And when someone raises a concern or makes a suggestion, be sure to tell them what action you are taking or why their idea won’t be implemented. The goal isn't to eliminate accountability. It's to address problems before accountability is the only conversation left. Conversation is Where Leadership Happens™ You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on September 21. Gain insights from Cathie Leimbach and other attendees. Register here for the FREE Workplace Conversations Clinic 

Is Absenteeism a Pain in Your Pocket?

By Cathie Leimbach • August 10, 2026
Absenteeism is expensive. Every unexpected absence costs more than a day's wages. Someone else may need to work overtime. Priorities get reshuffled, service slows, projects fall behind, and customers notice. Before long, absenteeism starts taking money right out of your pocket. That's why many organizations turn to attendance policies, incentives, disciplinary action, or tighter oversight. But what if those approaches are addressing the symptom rather than what's really going on? Most people don't wake up one morning and suddenly decide they don't care about their work. Disengagement usually happens gradually. People stop sharing ideas. They stop feeling heard. They begin doing only what's required. Eventually, some stop showing up. By the time absenteeism is brought to your attention, the real issue may have been growing for weeks—or even months. If absenteeism has become a recurring challenge, don't just ask, "How do we reduce call-offs?" Instead, ask "What happened before people stopped wanting to show up?" That question may lead you somewhere an attendance report never will—and may ultimately save far more than overtime costs. Attendance problems. Accountability. Difficult conversations. Team conflict. Every leader faces workplace people challenges, and few have been taught exactly what to do when they arise.  Talking through your challenges with others can be helpful. Ask questions of your network. Get some ideas online. Sometimes another perspective is exactly what you need to see the situation differently. You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on August 17. Gain insights from Cathie Leimbach and other attendees as you explore practical ways to handle the situations you're facing. Register here for the FREE Workplace Conversations Clinic