Enhance Business Success by Building A Deep Bench

Cathie Leimbach • June 27, 2023

People often talk about the merits of sports teams having deep benches. Ensuring the teams’ players have a breadth and depth of skills is seen as preparing for a successful sports season, but many businesses aren’t following suit. Let’s consider how workplace managers could benefit from adopting some common practices of sports team coaches.


Sports coaches build deep benches by recruiting talented individuals, focusing on further development of their abilities, fostering a winning attitude, and instilling accountability. They prioritize enhancing individual skills and strategically rotating players to determine their best-fit position. Open communication and constructive feedback are emphasized, creating a collaborative environment where athletes feel valued and motivated. Coaches also encourage teamwork and learning from one another, promoting healthy competition and pushing everyone to excel.


When business leaders and managers follow suit, their organizations tend to flourish.  They hire people with potential and provide training and coaching to prepare them for success. They give them a variety of opportunities and monitor their performance to determine the best fit position for each position within the company. As a result, employees feel supported and are positioned to be successful, increasing employee loyalty and the company’s bottom line. 


When managers invest in developing people around them, they are ensuring operational continuity by having employees prepared to address unexpected challenges or promptly fill a vacant position. This mitigates the risk of spikes in workload or long vacancies in key positions. Development of a deep bench also fosters a culture of growth and development. People are equipped to be flexible, adaptable, and resilient allowing the company to quickly respond to market changes and seize emerging opportunities.


What is one thing you can do to build a deeper bench that will enhance your organization’s  success in our ever-changing business environment?

The Workplace Has Changed. Has Your Leadership?

By Cathie Leimbach • July 21, 2026
There was a time when many employees expected to spend most of their careers with one organization. Job security, pensions, and long-term loyalty often kept people in the same company for decades. Today's workforce thinks differently. Millennials and Gen Z expect to build careers—not necessarily with one employer. If they don't see opportunities to learn, grow, contribute, and advance, they'll find them somewhere else. Research consistently shows that younger employees are looking for more than a paycheck. They want managers they trust, meaningful work, opportunities to develop, flexibility when possible, and a workplace where they feel respected, supported, and heard. Gallup reports that 87% of Millennials say professional development is important to their job satisfaction. Combined with growing expectations for work-life balance and a positive workplace culture, it's no surprise that organizations relying primarily on compensation to retain employees continue to struggle with turnover. The encouraging news is that leaders influence most of what keeps people engaged.  Managers who hold meaningful conversations, clarify expectations, recognize contributions, coach for growth, and genuinely care about their employees create workplaces where people want to stay. They build trust, strengthen engagement, and help employees grow, succeed, and see a future with the organization. Today's retention isn't driven by job security or loyalty alone. It's driven by a workplace experience where employees are growing, supported by leaders they trust, and confident their contributions matter. Download our Retention Conversation Guide to discover practical ways to strengthen trust, engagement, and retention—one leadership conversation at a time. Conversation is where leadership happens.

Feedback Isn't a Download. It's a Dialogue.

By Cathie Leimbach • July 14, 2026
Most leaders know they should give feedback. Yet many avoid it. Not because they don't care, but because they worry they'll discourage someone, create conflict, or say the wrong thing. Unfortunately, when feedback is delayed, vague, or avoided, employees don't feel supported—they feel uncertain. Research highlighted in a recent McKinsey Quarterly article found that employees who receive regular, specific feedback are significantly more engaged than those who don't. The problem isn't that employees dislike feedback. They dislike feedback that feels judgmental, unclear, or disconnected from their growth. The strongest leaders understand something important: Feedback isn't a download. It's a dialogue. When leaders approach feedback as an employee development conversation rather than a list of mistakes, people become more open to hearing hard truths and more motivated to improve. Effective feedback communicates two powerful messages at the same time: I respect you. I believe you can grow. That combination changes everything. The best leaders don't simply evaluate past performance; they help employees see future potential. Rather than focusing only on what went wrong, they provide feedforward —guidance on what someone can do to become even more successful. High-performing organizations understand a simple truth: Improvement requires input. The question for leaders isn't whether to give feedback. It's whether our feedback leaves people feeling smaller—or stronger. Feedback doesn't change people. Better conversations do. Download our one-page guide: 5 Practices That Turn Feedback Into Growth Learn five practical ways to make every feedback conversation more productive, more encouraging, and more likely to inspire lasting growth. Conversation is where leadership happens