Create a Happy Holidays Mood at Work

Cathie Leimbach • December 20, 2022

It is the holiday season. We talk about this being the season of joy and peace. Yet, as leaders, how well are we modeling joy and peace at work. 

For many of us, the Thanksgiving to New Years’ period is the busiest season in our personal lives.  Family, friends, and the community often put more demands on our time. In the retail and food service industries it is also the busiest season at work. Businesses with a December 31st year end want a lot of loose ends tidied up the end of the month. These overlapping pressures can cause added pressure rather than offering us a time of joy and peace.

Great leaders are alert to the needs of their employees and take actions that create an uplifting environment where people feel valued and appreciated, limiting their workplace stress during this holiday season.

Here are a few things leaders can do to enable employees to feel joy and peace during this busy time:

  • Prioritize work-life balance. If this is not the high demand season for your business, don’t require or even request your employees to work overtime. If your client demands require long hours this month, ask employees when their special family and friends events are likely to take place and make every effort to not schedule them at these times.
  • Make time to connect with your team. Make a point of having 1-on-1s with all of your direct reports to thank them for a couple of things they are doing well at work and to ask about their personal celebrations. Don’t take phone calls or respond to texts during these conversations.
  • Create a festive opportunity at work. Decorate the office and/or have a special employee event so the workplace team can have some fun together.

As leaders, we have the power to enhance the mood at work, impacting employees' satisfaction on the job and in their personal lives. During this holiday season, let’s be intentional about leading in a way that helps out team members experience joy and peace.   

The Empty Chair Is Trying to Tell You Something

By Cathie Leimbach • August 18, 2026
An empty workstation gets your attention. What caused it should keep your attention. When attendance becomes a problem, the first response is often to review the policy, document the absence, or find someone to cover the shift. Those things may be necessary. But they don't tell you why the problem is happening. A conversation might. Instead of starting with “Why do you keep calling off?” try “I've noticed you've missed several days recently. What’s going on?” Then listen. You may hear about something outside of work. But you may also discover frustration with a supervisor, conflict with a coworker, unclear expectations, scheduling difficulties, or an employee who no longer feels valued. Understanding the reason doesn't mean ignoring attendance expectations. It means you know what you're actually dealing with. Also, look for patterns. Is absenteeism higher on one shift? In one department? Under one supervisor? Did it increase after a schedule or leadership change? Those patterns may tell you where another conversation needs to happen. Most importantly, don't wait until attendance becomes a disciplinary issue to start talking. Check in with employees. Ask what's making their work harder. Ask what they need from their supervisor. And when someone raises a concern or makes a suggestion, be sure to tell them what action you are taking or why their idea won’t be implemented. The goal isn't to eliminate accountability. It's to address problems before accountability is the only conversation left. Conversation is Where Leadership Happens™ You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on September 21. Gain insights from Cathie Leimbach and other attendees. Register here for the FREE Workplace Conversations Clinic 

Is Absenteeism a Pain in Your Pocket?

By Cathie Leimbach • August 10, 2026
Absenteeism is expensive. Every unexpected absence costs more than a day's wages. Someone else may need to work overtime. Priorities get reshuffled, service slows, projects fall behind, and customers notice. Before long, absenteeism starts taking money right out of your pocket. That's why many organizations turn to attendance policies, incentives, disciplinary action, or tighter oversight. But what if those approaches are addressing the symptom rather than what's really going on? Most people don't wake up one morning and suddenly decide they don't care about their work. Disengagement usually happens gradually. People stop sharing ideas. They stop feeling heard. They begin doing only what's required. Eventually, some stop showing up. By the time absenteeism is brought to your attention, the real issue may have been growing for weeks—or even months. If absenteeism has become a recurring challenge, don't just ask, "How do we reduce call-offs?" Instead, ask "What happened before people stopped wanting to show up?" That question may lead you somewhere an attendance report never will—and may ultimately save far more than overtime costs. Attendance problems. Accountability. Difficult conversations. Team conflict. Every leader faces workplace people challenges, and few have been taught exactly what to do when they arise.  Talking through your challenges with others can be helpful. Ask questions of your network. Get some ideas online. Sometimes another perspective is exactly what you need to see the situation differently. You Don't Need to Go It Alone. Bring your workplace people challenges to the FREE Workplace Conversations Clinic on August 17. Gain insights from Cathie Leimbach and other attendees as you explore practical ways to handle the situations you're facing. Register here for the FREE Workplace Conversations Clinic