Create a Happy Holidays Mood at Work

Cathie Leimbach • December 20, 2022

It is the holiday season. We talk about this being the season of joy and peace. Yet, as leaders, how well are we modeling joy and peace at work. 

For many of us, the Thanksgiving to New Years’ period is the busiest season in our personal lives.  Family, friends, and the community often put more demands on our time. In the retail and food service industries it is also the busiest season at work. Businesses with a December 31st year end want a lot of loose ends tidied up the end of the month. These overlapping pressures can cause added pressure rather than offering us a time of joy and peace.

Great leaders are alert to the needs of their employees and take actions that create an uplifting environment where people feel valued and appreciated, limiting their workplace stress during this holiday season.

Here are a few things leaders can do to enable employees to feel joy and peace during this busy time:

  • Prioritize work-life balance. If this is not the high demand season for your business, don’t require or even request your employees to work overtime. If your client demands require long hours this month, ask employees when their special family and friends events are likely to take place and make every effort to not schedule them at these times.
  • Make time to connect with your team. Make a point of having 1-on-1s with all of your direct reports to thank them for a couple of things they are doing well at work and to ask about their personal celebrations. Don’t take phone calls or respond to texts during these conversations.
  • Create a festive opportunity at work. Decorate the office and/or have a special employee event so the workplace team can have some fun together.

As leaders, we have the power to enhance the mood at work, impacting employees' satisfaction on the job and in their personal lives. During this holiday season, let’s be intentional about leading in a way that helps out team members experience joy and peace.   

Speaking Up Is Not Defiance. It's Duty.

By Cathie Leimbach • June 23, 2026
Most leaders say they want employees to speak up. They want people who spot risks, question assumptions, and help the organization make better decisions. Yet many employees hesitate to do exactly that. Why? Because leaders often respond to speaking up as if the speaker is complaining, criticizing or resisting. When people fear being viewed as difficult, they stop sharing what they see. The organization loses valuable information, ideas, and perspectives. A recent McKinsey article found that teams with high psychological safety are two to three times more likely to generate breakthrough ideas. When people feel safe speaking up, better thinking follows. The best leaders understand a simple truth: Speaking up is not defiance. It's duty. When employees question assumptions, raise concerns, or offer a different perspective, they are helping the team avoid blind spots and make stronger decisions. That's why effective leaders don't merely tolerate speaking up—they invite it. They ask: What are we not seeing? What assumptions are we making? Who might see this differently? What information are we missing? Just as importantly, they respond with curiosity instead of defensiveness. They thank people for expressing their perspective. They explain how input influenced decisions. They make speaking up safe. Because organizations don't improve when everyone agrees. They improve when people feel responsible for helping the team see what others may have missed. In healthy organizations, speaking up isn't rebellion. It's responsibility. It's duty. Leadership Reflection Think about your last leadership team meeting. Did people simply agree? Or did someone help the team see something it otherwise would have missed? Download 5 Questions That Surface Better Thinking and make speaking up a productive part of how your team thinks, decides, and performs.

Put Your Brain in Gear When Using AI

By Cathie Leimbach • June 16, 2026
Artificial Intelligence is becoming a powerful workplace tool. It can summarize information, analyze data, draft content, and generate ideas in seconds. But there is a growing risk leaders need to recognize: AI can sound convincing even when it is wrong. In an article by Erica Dhawan, she describes a legal case where attorneys used ChatGPT to help prepare a court filing. The brief looked professional, the reasoning seemed logical, and the citations appeared legitimate. There was only one problem: several of the cited cases did not exist. The AI had fabricated them. The danger wasn't carelessness. It was trust. Because the information was presented clearly, confidently, and professionally, nobody stopped to question it. Psychologists call this the "fluency heuristic"—our tendency to assume information is accurate when it is easy to process and sounds credible. As leaders, we cannot allow polished answers to replace critical thinking. When you find yourself thinking, "This is too good to be true," put your brain in gear. Dig deeper. Investigate. Verify the facts. Ask what assumptions were made, what information might be missing, and what evidence supports the conclusion. AI can be an incredible assistant. It should never become a substitute for judgment. The smooth answer is not always the wrong one—but it is often the one that deserves the most scrutiny. Before You Act, Verify. The biggest risk with AI isn't bad information. It's believable information that's wrong. That's why we created the AI Verification Checklist for Leaders —a simple 5-minute tool designed to help leaders challenge assumptions, identify missing information, verify conclusions, and make better decisions before acting on AI-generated recommendations. Download the free AI Verification Checklist for Leaders and start asking better questions before making important decisions.