Create a Happy Holidays Mood at Work

Cathie Leimbach • December 20, 2022

It is the holiday season. We talk about this being the season of joy and peace. Yet, as leaders, how well are we modeling joy and peace at work. 

For many of us, the Thanksgiving to New Years’ period is the busiest season in our personal lives.  Family, friends, and the community often put more demands on our time. In the retail and food service industries it is also the busiest season at work. Businesses with a December 31st year end want a lot of loose ends tidied up the end of the month. These overlapping pressures can cause added pressure rather than offering us a time of joy and peace.

Great leaders are alert to the needs of their employees and take actions that create an uplifting environment where people feel valued and appreciated, limiting their workplace stress during this holiday season.

Here are a few things leaders can do to enable employees to feel joy and peace during this busy time:

  • Prioritize work-life balance. If this is not the high demand season for your business, don’t require or even request your employees to work overtime. If your client demands require long hours this month, ask employees when their special family and friends events are likely to take place and make every effort to not schedule them at these times.
  • Make time to connect with your team. Make a point of having 1-on-1s with all of your direct reports to thank them for a couple of things they are doing well at work and to ask about their personal celebrations. Don’t take phone calls or respond to texts during these conversations.
  • Create a festive opportunity at work. Decorate the office and/or have a special employee event so the workplace team can have some fun together.

As leaders, we have the power to enhance the mood at work, impacting employees' satisfaction on the job and in their personal lives. During this holiday season, let’s be intentional about leading in a way that helps out team members experience joy and peace.   

The Leadership Problem Most Companies Don’t Address

By Cathie Leimbach • May 19, 2026
Many organizations assume their biggest challenges are rapidly changing technology, customer retention, and employee initiative. But quite often, the root cause is people leadership problems. That’s one reason The Imperfect CEO by Jim Brown is so timely. Releasing today, May 19, the book explores how leaders build healthier organizations not by pretending to have all the answers, but by creating cultures grounded in trust, clarity, accountability, and meaningful conversations. Brian Besanceney, Chair, Board of Orlando Health, Inc., described the book this way: “Through vivid stories, real-world examples, and a model grounded in collaborative culture, Jim Brown gives leaders permission to wrestle honestly with the generational divides, misaligned targets, and cultural fractures that can too often sabotage high-potential organizations.” Greg Apple, CEO of Amgine.ai, connected the book to leadership beyond business alone: “In a fast-moving company, culture is everything. Jim Brown’s principles have helped our team lead with greater clarity and alignment. The Imperfect CEO distills those lessons brilliantly. Every leader should read it.” What stands out to me is how closely this book aligns with the principles behind Conversational Management. Healthy cultures are rarely built through policies alone. They are built through the quality of everyday leadership conversations — how expectations are clarified, how accountability is handled, how feedback is delivered, and how trust is strengthened over time. That’s why leadership development cannot stay theoretical. Culture changes conversation by conversation.  The Imperfect CEO is an easy-to-read business fable that illustrates common people leadership challenges and provides suggestions for overcoming them. Order your copy today and start building healthier leadership conversations inside your organization.

Why Some Companies Attract More Job Applicants Than They Need

By Cathie Leimbach • May 12, 2026
Chick-fil-A restaurants often receive far more job applications than they have openings. This is not luck. It is leadership. People apply where they believe they will be treated well. At Chick-fil-A, employees experience respectful communication, clear expectations, and leaders who support their success. That reputation spreads quickly through word of mouth. Leaders in these restaurants do simple things well. They ask questions before they assume. They listen to employees. They provide encouragement and clear direction. They notice good work and address problems in a helpful way. As a result, employees feel valued. They enjoy coming to work. They tell others. That is what attracts more applicants. Many organizations focus only on hiring. Strong organizations focus on how people are treated after they are hired. When leaders create a workplace where people feel respected, supported, and clear on what success looks like, something powerful happens: People stay. People perform. And more people want to join. This is what leadership really is. Would you like to see several leadership and culture practices Chick-fil-A uses to attract and keep quality employees? Click here to view: How Chick-fil-A Attracts Quality Applicants