Create a Happy Holidays Mood at Work

Cathie Leimbach • December 20, 2022

It is the holiday season. We talk about this being the season of joy and peace. Yet, as leaders, how well are we modeling joy and peace at work. 

For many of us, the Thanksgiving to New Years’ period is the busiest season in our personal lives.  Family, friends, and the community often put more demands on our time. In the retail and food service industries it is also the busiest season at work. Businesses with a December 31st year end want a lot of loose ends tidied up the end of the month. These overlapping pressures can cause added pressure rather than offering us a time of joy and peace.

Great leaders are alert to the needs of their employees and take actions that create an uplifting environment where people feel valued and appreciated, limiting their workplace stress during this holiday season.

Here are a few things leaders can do to enable employees to feel joy and peace during this busy time:

  • Prioritize work-life balance. If this is not the high demand season for your business, don’t require or even request your employees to work overtime. If your client demands require long hours this month, ask employees when their special family and friends events are likely to take place and make every effort to not schedule them at these times.
  • Make time to connect with your team. Make a point of having 1-on-1s with all of your direct reports to thank them for a couple of things they are doing well at work and to ask about their personal celebrations. Don’t take phone calls or respond to texts during these conversations.
  • Create a festive opportunity at work. Decorate the office and/or have a special employee event so the workplace team can have some fun together.

As leaders, we have the power to enhance the mood at work, impacting employees' satisfaction on the job and in their personal lives. During this holiday season, let’s be intentional about leading in a way that helps out team members experience joy and peace.   

Put Your Brain in Gear When Using AI

By Cathie Leimbach • June 16, 2026
Artificial Intelligence is becoming a powerful workplace tool. It can summarize information, analyze data, draft content, and generate ideas in seconds. But there is a growing risk leaders need to recognize: AI can sound convincing even when it is wrong. In an article by Erica Dhawan, she describes a legal case where attorneys used ChatGPT to help prepare a court filing. The brief looked professional, the reasoning seemed logical, and the citations appeared legitimate. There was only one problem: several of the cited cases did not exist. The AI had fabricated them. The danger wasn't carelessness. It was trust. Because the information was presented clearly, confidently, and professionally, nobody stopped to question it. Psychologists call this the "fluency heuristic"—our tendency to assume information is accurate when it is easy to process and sounds credible. As leaders, we cannot allow polished answers to replace critical thinking. When you find yourself thinking, "This is too good to be true," put your brain in gear. Dig deeper. Investigate. Verify the facts. Ask what assumptions were made, what information might be missing, and what evidence supports the conclusion. AI can be an incredible assistant. It should never become a substitute for judgment. The smooth answer is not always the wrong one—but it is often the one that deserves the most scrutiny. Before You Act, Verify. The biggest risk with AI isn't bad information. It's believable information that's wrong. That's why we created the AI Verification Checklist for Leaders —a simple 5-minute tool designed to help leaders challenge assumptions, identify missing information, verify conclusions, and make better decisions before acting on AI-generated recommendations. Download the free AI Verification Checklist for Leaders and start asking better questions before making important decisions.

If Employees Aren't Growing, Performance Isn't Either

By Cathie Leimbach • June 9, 2026
Most leaders want better performance. They want employees who take ownership, solve problems, adapt to change, and consistently deliver results. Yet Gallup reports that only 31% of employees are engaged at work. That means nearly 7 out of 10 employees are not fully applying their talents, effort, and initiative to their roles. The question leaders should be asking isn't simply: "Why aren't employees performing?" It's: "Are we developing people to perform at their best?" Gallup's latest research suggests many organizations may be falling behind. Nearly 6 in 10 CHROs say employee development is one of the areas where their organization struggles most. At the same time, fewer than half of U.S. employees have participated in training or education to build new skills for their current job. That gap creates risk. As AI, technology, customer expectations, and job responsibilities continue to evolve, employees cannot meet changing expectations with outdated skills. The impact is especially significant among high performers. Gallup found that organizations providing fewer development opportunities are more likely to lose their best people. The good news is that development doesn't require expensive programs or lengthy workshops. It starts with leaders who consistently: • Connect strengths to daily work • Clarify expectations • Provide meaningful feedback • Coach performance • Hold growth-focused conversations  One of the most effective ways leaders can support employee development is through regular 1-on-1 meetings with each direct report. These conversations create opportunities to coach, remove obstacles, align priorities, and discuss growth before problems become bigger issues. For practical ideas, read our resource: 5 Factors in Successful 1-on-1s . Organizations that thrive won't simply expect more from employees. They'll develop people so they can contribute more. Because when employees grow, performance grows with them.