Catch People Doing Things Right

Cathie Leimbach • October 9, 2018

Effective leaders have a heart for helping their followers succeed. They truly care about the people on their team. They believe that all staff members are essential to achievement of the organization’s goals. However, many employees do not feel cared about. This hurts business productivity and the employees’ workplace engagement, personal health, and quality of life.

Let’s consider some facts about the human element at work:

  • The #1 contributor to employee job satisfaction is feeling valued and appreciated at work.
  • One of Pat Lencioni’s 3 Signs of a Miserable Job is feeling anonymous, invisible, or generic.
  • 83% of employees report that they do NOT feel valued or appreciated at work.
  • 65% of employees have left a job to get away from a toxic boss.

We can help others feel visible and appreciated at work by letting them know they are doing some things right. This requires that we:

  1. Pay attention to what our staff are doing.
  2. Notice what they are doing right.
  3. Communicate to them sincerely, clearly, and specifically what they are doing right.

During a new employee’s first day on the job, you can hopefully praise them for being on time, or early, for being appropriately dressed, and for promptly and legibly completing the new hire documents. Of course, you aren’t going to announce these expected things over the PA system, but let your new hires know you noticed and value their positive actions. “Thank you for arriving on time. We value the habit of being ready to start work at 8:00.” Or, “Thank you for bringing all the information you needed to complete the new hire process. We like to get new employee files completed on your first day.”

With experienced employees, you can praise them for a positive attitude, for getting the McGill project report sent out two days before it was due, or for taking time to help Bob fix the formula problem with the analysis spreadsheet.

Every staff member must be doing something right. If you can honestly say that some staff are not doing anything right, why are they on your payroll? If they were a right hire, train them; if not, dismiss them. Everyone worth paying deserves to be regularly caught doing some things right and hearing about it so they know they are noticed and valued. This creates a win/win for the individual’s quality of life and the organization’s bottom line.

Boost Your Focus with Cognitive Gears

By Cathie Leimbach • October 14, 2025
In his book, Regenerative Performance, author James Hewitt suggests thinking about your brainpower using the idea of cognitive gears. This simple idea can help you manage your energy and get more done without burning out. Just like a car, your mind has different gears: high, middle, and low. Learning to switch between them is key to working smarter. Understanding the Gears The high gear is for your toughest, most important work—the stuff that needs all your focus, like solving a hard problem or writing a detailed report. Use this gear when you have lots of energy and can block out all distractions. It's powerful, but you can’t stay in it for long; it drains your energy quickly.  The middle gear is your everyday speed. Think of it as "autopilot" for tasks that need less intense focus, such as checking emails, attending routine meetings, or working on familiar projects. You can stay in this gear for longer stretches, and it's where most of your day-to-day work happens. The low gear is for recovery and maintenance. This isn't about working at all! It's about taking breaks, moving your body, and doing activities that let your mind rest, like going for a walk or chatting with a co-worker. Using the low gear helps you recharge so you can shift back into middle or high gear when you need to. Drive Your Day Smarter The secret to regenerative performance is to be mindful of which gear you're in. Don’t try to do high-gear work all day. Schedule short, focused bursts in high gear, then shift to middle gear for less demanding tasks, and always make time for the low gear breaks. By consciously managing your cognitive gears, you'll improve your focus and keep your performance high without running out of gas. Want a quick visual reminder? Check out Cognitive Gears , summarizing these gears!

Better Leadership Starts with Belief

By Cathie Leimbach • October 7, 2025
Great leaders don’t just manage tasks—they build people up. Christine Caine’s leadership advice reminds us that believing in others is one of the most powerful things we can do. When leaders believe in people, they help unlock potential that might otherwise stay hidden. It’s not about perfection—it’s about possibility. Believing the best of others means choosing trust over suspicion. Instead of assuming someone will fail, assume they’ll rise. This mindset creates a culture of encouragement, not fear. People work harder when they know their leader sees their strengths and believes they can grow. Leadership isn’t about being the smartest person in the room. It’s about helping others shine. That starts with listening, showing respect, and giving people room to learn. Mistakes will happen—but leaders who believe in their team use those moments to teach, not tear down. Christine Caine’s approach is simple but powerful: speak life, not doubt. Expect excellence, but lead with grace. When leaders believe in people and believe the best of them, they build teams that are confident, creative, and committed. In the end, leadership is less about control and more about trust. And trust begins with belief in people. Want a quick visual summary? Check out Better Leadership Starts with Belief , for a clear, inspiring breakdown you can share with your team.